NWJS blacking out MS Teams inbound Video on citrix

[Deepak]

Hi Everyone,

A transparent NWJS window is blackening out the inbound videos being played on the MS teams meeting App on citrix. when u minimize the nwjs window, the video gets back to normal.

Also for the context, the behaviour is absolutely normal when try the same thing on Zoom or teams web  version.

Any one faced any such issue earlier, or what could be the possible reason for that.

---

This message may contain confidential and/or privileged information. If you are not the addressee or authorized to receive this for the addressee, you must not use, copy, disclose, or take any action based on this message or any information herein.  If you have received this message in error, please advise the sender immediately by reply e-mail and delete this message.  The opinion expressed in this mail is that of the sender and do not necessarily reflect that of Whatfix Private limited and its affiliates & subsidiaries. Thank you for your co-operation.

[EswarP]

Hello Deepak, what is the app that creates the transparent NWJS window? Does the window cover the Teams video elements?

[Deepak]

Hi Eswar,

That is a custom App which I have created which uses the transparent NWJS window.

Yes the NWJS window covers the entire screen (including the teams video element). However only the video element part is becoming black.

[Sathvika Reddy Palvai]

Hi Deepak 

Thanks for the confirmation. Your Teams app is being optimized and somehow the transparency of your NWJS window is not being recognized properly by the optimization. Changing focus should also get back the videos to be normal instead of minimizing.  Citrix has worked on a better overlay tracking which will fix this issue. Can you confirm your Citrix VDA and CWA version and Teams version ?

Thanks

Sathvika

[Deepak]

Hi Sathvika,

Here are the version details

Citrix VDA :  2311.0.0.247

CW 2409: 24.9.1.207

Teams: Classic 1.7.00.21751

Is there any way/Configurations to turn off these optimization?

[Deepak]

Hi,

Here are the version information

VDA: 2311.0.0.247

CWA: 24.9.1.207

Teams: MS Teams Classic 1.7.00.21751

Do we have any way to disable these MS Teams performance optimizations. 

On Tuesday, January 7, 2025 at 2:06:00 AM UTC+5:30 Sathvika Reddy Palvai wrote:

[Sathvika Reddy Palvai]

Hi Deepak 

Those versions do not include the Advanced overlay feature that I mentioned; you would need to upgrade to access it.
We wouldn't advise disabling optimization due to potential performance issues, but you can temporarily disable it by turning off the 'Microsoft Teams Redirection' policy on the DDC for testing purposes  

Thanks
Sathvika

[Deepak]

Hi Sathvika,

Thanks for the update.

It would be really helpful if you can share the version which we should upgrade to.

I am assuming that its gonna be VDA & CWA versions.

[Brian Bothwell]

Can ya'll take this conversation elsewhere since it has nothing to do with NW.js? Thanks!

- Brian

--
You received this message because you are subscribed to the Google Groups "nw.js" group.
To unsubscribe from this group and stop receiving emails from it, send an email to nwjs-general...@googlegroups.com.
To view this discussion visit https://groups.google.com/d/msgid/nwjs-general/d9b96841-37f6-4da3-a199-1e007c9b6702n%40googlegroups.com.