Quality Windows Reviews

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Sophie Reynolds

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Aug 5, 2024, 1:09:33 PM8/5/24
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Ourfamily-owned company is licensed, insured and has served the area for more than 25 years.

Learn More About Thermal Quality Windows and Doors: Windows: Replacement vinyl windows, specialty windows, bay and bow windows, quality installation. Doors: Steel 20 gauge doors, entry doors, storm doors, patio doors, doors made by Pella and Larson. Awards and Community Involvement: A look at a few of our many accolades and some of the benefits of hiring our company for your next home exterior improvement project.


Every Thermal Quality installation includes a warranty, and we guarantee no other window company will beat our price for the same quality window.

Call us or stop in our showroom (at 620 Parkway Drive, across from the Marple Sports Arena) to see how we can help you with affordable, energy-efficient new windows and doors.

Contact Thermal Quality Windows and Doors today at 610-325-0788, or browse the website for more information about our products and services.


My project is still in-progress but since no one else chimed in, I'll share my experience.

We ordered our windows through a local contractor and that contractor did the install. They did a great job on the ordering, their install work was ok. We picked them because they were recommended by Reynaers.


Overall, we've been happy with the product. They are high quality windows and doors. Fleetwood is very popular in our area and these windows and doors are much higher quality than that. The customer service we got from Reynaers was also very good; we probably would have spent more buying our windows from Fleetwood at the end of the day because Fleetwood doesn't allow any changes and we needed to make some changes to get the windows to fit in the structure. All that being said, there have been some issues with the install and we're still waiting to have those issues resolved.


Looking back, the only thing I'd change is I would have fewer operable windows. The fixed windows look a lot better than the operable windows. We very rarely open windows, and we could have pared back the operable windows considerably which would have saved money and produced a better outcome (both energy-wise and aesthetically). As the case is, we have some operable windows that IMO look weird because there's too much frame and not enough glass.


One thing to be aware of with the Reynaers windows & doors is that they don't have flush handles. Depending on how you arrange the window in the wall, the handle may stick out so far that it interferes with whatever drapes / blinds / shades you want to install. This is more likely to cause problems the fatter the window / door assembly (lift-and-slide doors in particular) or when you want to install your windows so that they're inside-flush. If you're working with a builder / designer / architect who doesn't have much experience building with windows that have handles that protrude from the surface (most American made windows have flush or nearly-flush handles), this is a big shift in thinking where extra planning needs to happen for the whole thing to finish out well. But, again, if you have fewer operable windows there are fewer places where this issue is even an issue, fixed windows have no handle at all.


We read many customer reviews stating that everyone they encountered at the company was helpful and courteous and that they loved their windows. The most common themes among negative reviews were that the wrong windows arrived and installation and repair delays.


We like that Champion offers numerous eco-friendly products, such as its ENERGY STAR-certified Comfort 365 Window Glass. This glass features a specialized low-emissivity (low-e) coating and an insulating argon gas filling that blocks roughly 94% of harmful ultraviolet (UV) rays. These features mean that you, your guests, and your pets stay cool during summer and warm in winter, while still receiving plenty of natural sunlight. This is a standout benefit given that the homeowners we surveyed cited improved energy efficiency as their second-highest motivation for investing in new windows.



We especially recommend Champion for sunroom or patio projects. The company offers completely customized sunrooms with an in-depth, personalized installation process. This includes projects such as all-season sunrooms, three-season sunrooms, patio enclosures, and screen rooms.


Despite this, Champion still has 3 out of 5 stars from customers out of more than 800 reviews. Positive themes include professional installers and beautiful, high-performing windows. Some customers reported ignored warranty claims and communication gaps.


Champion is another company that has its own in-house installation team. Its site says it finishes most installations in a day and that its limited lifetime warranty covers every aspect of the installation. The company even includes a video on its full installation process.


Castle holds an A+ rating with the BBB and 3.1 out of 5 stars from customers. Reviews are mixed. Many customers say the company is fast, responsive, and helpful. Negative reviews cite missed appointments, denied warranty claims, and lack of communication.


Pella offers a large selection of window lines. Its Architect and Lifestyle series include high-quality, detailed wooden windows. These windows feature a traditional, timeless design with finely detailed sash and grille profiles to add architectural interest to your home. Pella also offers a minimalist, durable line of fiberglass windows in its Impervia series.


The right windows for your home are the ones that suit your style while being within your budget and offering a substantial return on investment through their performance. Performance should be your top priority. If you must compromise on anything, make it superficial features, such as hardware or customization options. Invest first in energy efficiency.


The term lifetime often refers to the estimated time the window will maintain its manufactured quality. For example, lower-quality windows may have an estimated life span of fewer than five years, while higher-quality windows may be expected to last for more than 15 years. The length of the warranty will match those estimations. However, some manufacturers mean the actual lifetime of the window. These warranties also tend to be transferable to new homeowners.


We recommend hiring a window installation contractor that the manufacturer approves. This makes it easier to receive coverage if an issue occurs. Otherwise, the manufacturer may try to blame the installer or vice versa.


The most cost-effective way to pay for new windows is to pay in full upfront. If this expense is too high, window companies offer financing options. Some brands offer financing in-house, while some work with third-party lenders. The most common types of window financing options include:


Given its vast industry experience, wide product selection, and comprehensive warranties, Renewal by Andersen is considered a superior window and door company. Champion Windows is a close second for its energy-efficient glass options and in-house installation team.


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Homeowners can get started finding their new windows or window replacement with a free in-home consultation. Let us bring the showroom to you with samples of our high-quality products and a no-obligation quote.


Removed old windows and installed 11 new vinyl double-hung replacement windows. Capped and caulked exterior frames and sashes. Cleaned up debris and vacuumed carpets. From estimation to clean-up, the team did a very professional job. We had a couple of issues with the quality of the caulking, and these were corrected to our satisfaction. Overall, we were extremely happy with the quality of the windows, and the workmanship of the installation.


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