Form Ranger not working

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ming mak

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Jun 3, 2021, 9:07:28 AM6/3/21
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Not updating the google form. I tried use the =concatenate, but still not working :(

UserKey : AEMJz5zoKCEEU+Cun/2yMGohYPCjSLu1vM+Lxb5HB77AyvVyL0FybhGM0Lo6237ATLurZVfNn9Am

Many thnaks!

asm...@newvisions.org

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Jun 3, 2021, 3:28:01 PM6/3/21
to NV Form Ranger Add-on
Thank you for providing your user key, the error that is populating for this key is indicating that there are duplicate values for a  drop-down list question you are using Form Ranger with. I am seeing this same message for many users who submitted their key and am wondering if this is a Google Sheets or Google service-related issue or if you do have duplicate values for the same question? 
Thank you for your help in troubleshooting this issue.

Gene Carboni

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Sep 16, 2021, 5:35:25 AM9/16/21
to NV Form Ranger Add-on
formRanger only repopulates the form correctly when I open the add-on and click Start. Any help would be greatly appreciated. I am wondering if the issue is this spreadsheet was a copy from a previous form. 

I think I am going to try to create a new options tab. I will let you know how I make out.

Gene

Bryan A - Comtec Wash

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Oct 19, 2021, 11:46:08 AM10/19/21
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Hello,

I am seeing a problem for about a week across 3 separate forms.  Sometimes (6 times within the last week) one of the drop-downs shows a #REF.  When you go into edit mode and open Form Ranger it freshens and displays the drop-down values.  Again across 3 separate forms.  Also, the lists/drop-downs that are being affected vary.

User Key for one of the forms:  AEMJz5zmFKWO5ZrpHpqGjzypYxCyyQRlQTfLDIV7YzTIYoZZQm+NuecOQ0kwIUi9oCAxL0WYqpLm

Joseph Schmidt

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Oct 19, 2021, 12:12:00 PM10/19/21
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I would be looking at the spreadsheet containing the updated data.  How complicated are the calculations?



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Bryan A - Comtec Wash

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Oct 19, 2021, 4:32:12 PM10/19/21
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The spreadsheet is not #REF.  Once a enter the Form Ranger App in the Form, it updates the Drop-down values.  The data isn't changing, just not updating in the app.

Bryan A

Bryan A - Comtec Wash

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Oct 19, 2021, 4:39:07 PM10/19/21
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My formulas are not very difficult.  Just an Arrayformula nad sort.  One had the unique formula to remove duplicates.

Nur Adibah

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Oct 22, 2021, 4:20:58 AM10/22/21
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Hi, I have create and follow as per example shown in youtube. However, the option was still appear even though it has reached the limit number? Could you help me on this.

Joseph Schmidt

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Oct 22, 2021, 8:50:28 AM10/22/21
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Did you review the information in red at the top of the group description?  I suspect you have duplicates.
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Kristin Liotti

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Oct 22, 2021, 9:12:32 AM10/22/21
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I do not have duplicates and yet the form is not updating once a submission is made. The sheet seems to be doing what it's supposed to, but it is not communicating with the form. 
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