Emails Not Being Received

[Shane Lyfate]

I have tested my form with 3 different email addresses. 2 of the 3 work as expected however one email address has yet to receive a single email. The log within my google form shows a record of the email sent and my Gmail shows a record of the email sent however it is not coming through on the other end. Has this problem come up before for anyone else? Thanks for the assistance.

[Joseph Schmidt]

Formmule sends the email but other settings control if the email is actually sent.  If you are using a domain and not a Gmail account, there are settings that prevent or allow the sending of emails.

The person who is not receiving an email might have emails that are sent from a script blocked.

If the person receives from a Gmail account and not a domain, it is likely a domain issue.

Joe Schmidt

https://www.youtube.com/c/JoeSchmidt

 GLUA...@gmail.com

New Visions Blog Entry - Joe Schmidt

On Tue, Sep 10, 2024 at 4:44 AM Shane Lyfate <stewardshi...@gmail.com> wrote:

I have tested my form with 3 different email addresses. 2 of the 3 work as expected however one email address has yet to receive a single email. The log within my google form shows a record of the email sent and my Gmail shows a record of the email sent however it is not coming through on the other end. Has this problem come up before for anyone else? Thanks for the assistance.

--
You received this message because you are subscribed to the Google Groups "NV Form Mule Add-on" group.
To unsubscribe from this group and stop receiving emails from it, send an email to nv-form-mule-ad...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/nv-form-mule-add-on/27d6be7d-3118-48cf-a5d4-9d8bc3484887n%40googlegroups.com.

[Bart van Dalfsen]

Hi Shane,

please test within Gmail - using the account FM was configured with - if regular emails created and send do arrive normally.

next test concerns forwarding the send email by FM to the designated account and check with the receiver account if she/he got 0, 1 or 2 emails...

...and if none arrived it's either the receiver blocking your mail or the address is incorrect or incorrectly formatted.

HTH, Barr

Op di 10 sep. 2024 10:44 schreef Shane Lyfate <stewardshi...@gmail.com>:

I have tested my form with 3 different email addresses. 2 of the 3 work as expected however one email address has yet to receive a single email. The log within my google form shows a record of the email sent and my Gmail shows a record of the email sent however it is not coming through on the other end. Has this problem come up before for anyone else? Thanks for the assistance.

--