FormMule has forgotten all triggers!

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Johniare

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May 15, 2019, 2:41:35 AM5/15/19
to NV Form Mule Add-on
Hi guys!

User key: AOLcDSBBigyeEVoDx0Qc1hMY7kna+KqZ5nSTUZ7vptnpt0XjL3JbFIAmFdPnJgnfh0IE8rFC9Y8W

My problems: 

- triggers have disappeared
- "no emails to be sent"

I have checked:
- changing the timezone and changing it back
- I have no duplicate templates
-  there is only one account associated with the merge and with the sheet
- through different posts here in the forum, but can't find anything else I can do

Further info:
- this has happened before, and I needed to reenter all information, including the templates, which wasn't really optimal

Thankful if you can help! Have a great day!

GB

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May 15, 2019, 6:09:21 PM5/15/19
to NV Form Mule Add-on
I have the same issue. Please help. User Key

AOLcDSAu0ygUkrlc88aKwqvbHWKAP8oVx4QNk1Q3tCE/jnbIoT6pAsZxNDNBK9m0A6udhdXmm2GL

Johniare

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May 17, 2019, 1:35:59 AM5/17/19
to NV Form Mule Add-on
My issue has been resolved for some magical reason!

Line of action:
- opened document
- opened formmule
- nothing there, so need to re-add all sheets with info, triggers etc. (Sigh)
- pull down menu and add "sheet to get email addresses and other merge info"
- click sheet I need, i.e. same one as before
- click to save and go to next step
- magically all my triggers and sheets matched up EXCEPT for one sheet, which had duplicated itself and renamed itself with the same name yet with the word "TEMPLATE" at the end.
- I deleted the word "TEMPLATE", so the sheet regained it's exact original name
- clicked save, save etc.
- Everything worked
- I went and got a coffee, and smiled to myself, wondering about lifes big mysteries.....

Have a great day!
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