Could not activate FormMule

Chiu Chuan

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Jan 6, 2020, 6:43:56 AM1/6/20

to NV Form Mule Add-on

Hi folks

I have a number of FormMule templates that work well in October last year. Left it alone until now, and when I start getting google form request the templates do not worked. When I tried to open FormMule add-on, just displayed the spinning wheel.

My user code is AOLcDSBFytEbMEhbQW7gOdRpjmkQhZ/jQczM+l1o6OH6FzYvJ8WYYRbdZco5wN2lg85CKapErutQ

Can advise what I should do to activate it again (hopefully with the old templates with triggers.

Thank you

Amanda Smith

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Jan 6, 2020, 12:59:45 PM1/6/20

to NV Form Mule Add-on

Hello, thank you for providing your user key; the backend errors are showing an issue regarding too many form trigger submissions.

Is it possible you are hitting your quota for trigger runtime? (Google quotas listed here) or it could be a quota related to the overall amount of Form Mule jobs you have running on this account. According to Google, a single account can have no more than 20 jobs for each Add-on. If you have more than 20 Form Mule jobs that have at least one trigger enabled, then this will could be related to the issue you are seeing.

How many jobs do you have running on triggers and how many submissions are you getting daily?

Thanks!

Chiu Chuan2020

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Jan 8, 2020, 10:54:31 AM1/8/20

to NV Form Mule Add-on

Thank you Amanda.

Could be too many triggers.

Reinstall the add-on. Redefine the triggers/settings and it seems to work.

Thanks you.

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