Error: Invalid email

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Lakishia Powell

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Apr 3, 2025, 12:35:14 PM4/3/25
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Hello,

I have watched the YouTube video for solving errors from a previous thread. I am currently experiencing an issue in my Google Sheet. When I complete the attached Google Form, the submission shows up in the spreadsheet, but under the formMule column I have for send status. I just get Error: Invalid Email:

My form is automatically collecting email addresses. I've checked all of my settings, and I can't seem to find the error. Is anyone else experiencing this issue, or have a solution?

Thank you

The Delsea Regional High School District does not discriminate based on race, color, gender, national origin, sexual orientation, or disability in programs, services, and activities.

Joseph Schmidt

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Apr 3, 2025, 4:48:58 PM4/3/25
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The merge tag must match a column title.  I'm guessing that is the problem.



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Bart van Dalfsen

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Apr 3, 2025, 6:52:49 PM4/3/25
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Hi Lakishia Powell,

If you are a beginner or novice an error like this may be distracting but easy to be solved once you check your own practice and data.
The <<email-address>> TAG may have a slightly different name in your setup but refers to the column where FormMule is going to obtain the actual email-address to send it to.
This must conform to the 'iden...@domain.toplevel' markup and the best practice is to checkmwtch this at the form question to avoid collecting bogus addresses.
Enrichments like:
 "Firstname Lastname" <iden...@domain.toplevel> 
may work yet can fail over time...
...all due to a mailserver which can reject the address and returns nothing more than this Error: Invalid Email:

An expert would verify whatever you pushed after To: for an address and check if this conforms with the convention and if it ain't you get the same error.

FM doesn't care if the entered address exists or is vlank or not, it'll push the mail to the SMTP server and if that rejects this then your (double) checks are to be improved to ensure it's correct and SMTP acceptable.

Cheers, Bart 

Op do 3 apr 2025, 18:35 schreef 'Lakishia Powell' via NV Form Mule Add-on <nv-form-m...@googlegroups.com>:
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Lakishia Powell

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Apr 4, 2025, 9:28:42 AM4/4/25
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Update: I just deleted the Google Sheet and started over, and that seemed to fix my issue. 

However, is anyone having trouble with the no-reply section not working?

CDL Travel and Tours

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Apr 4, 2025, 9:46:08 AM4/4/25
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I will try this and give you all the feedback. Thank you.

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kind regards,

Dennis Rey Salinel
CDL Travel and Tours
09454250808

Joseph Schmidt

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Apr 7, 2025, 8:27:49 AM4/7/25
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It is a good idea to start a new conversation when the topic changes.

What isn't working?

Has it ever worked?
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