doctopus said: You do not have permission to perform that action.

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ecast...@gmail.com

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Apr 24, 2019, 5:19:26 PM4/24/19
to NV Doctopus Add-on
hi friends,

i install it, but when i go to open it said:

You do not have permission to perform that action.


doctopus.JPG

Amanda Smith

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Apr 24, 2019, 5:31:37 PM4/24/19
to NV Doctopus Add-on
Hello,

I would make sure this file is on your drive, (not in a team drive or shared drive) that you are using a Chrome browser and only logged into one Google account when trying to launch Goobric. (having multiple accounts open confuses the add-on)

You can also try to launch in an incognito window ( to make sure no extensions are blocking the add-on from running)
Thanks!

ecast...@gmail.com

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Apr 24, 2019, 5:48:07 PM4/24/19
to NV Doctopus Add-on
Thanks Amanda, i had opened another acount, you are really fantastic, i was all the day searching an aswer... thanks a lot.

Amanda Smith

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Apr 24, 2019, 5:54:22 PM4/24/19
to NV Doctopus Add-on
Awesome. So happy to hear that worked! Thank you for updating us on how the error was resolved 😁
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