Copy and Share Never Really Finishes

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Richard Helmling

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Jan 23, 2026, 9:52:32 AM (9 days ago) Jan 23
to NV Doctopus Add-on
I'm not getting any errors, but when I run copy and share, the files drop at their destinations, but the progress bar never fills up and the task in Doctopus never reads as complete so I can't access the Assignment Tools panel and attach the Goobric (or update edit counts, embargo, etc.). 


Richard Helmling

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Jan 23, 2026, 2:59:38 PM (9 days ago) Jan 23
to NV Doctopus Add-on
I also assume this is relevant and part of the same problem: The above was Chrome (on multiple machines), but I tried in Safari as well, but the copy and share stage just wouldn't load at all. Again, no error statements; it just freezes and stays blank. 

Richard Helmling

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Jan 27, 2026, 5:59:57 PM (5 days ago) Jan 27
to NV Doctopus Add-on
This was fixed for about a day and a half, but now I'm having the issue again.
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