Copy Down Failing to Load

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James Hargreaves

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Jul 30, 2025, 9:50:34 PMJul 30
to NV Copy Down Add-on
I have copy down built into a spreadsheet template I have sold online and my users are complaining of the loading wheel for Copy Down just spinning and spinning forever. I loaded up my template sheet via several accounts and confirm it is failing to load. 
Did something change recently with how Copy Down works or talks to spreadsheets and forms?

Thanks for the help!

James Hargreaves

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Jul 30, 2025, 10:28:49 PMJul 30
to NV Copy Down Add-on
Okay everyone, I think I figured out WHY it wasn't loading. 
I went into the Form that was attached to the spreadsheet and clicked PUBLISH. Once the form was completely published and ready to rock, I came back to the spreadsheet and copy down finished loading.

Just a heads up in case anyone else is having this trouble. Yay for new features causing new troubles!!! :)

Joseph Schmidt

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Jul 30, 2025, 10:36:20 PMJul 30
to nv-copy-d...@googlegroups.com
I think you are talking about the data spreadsheet.  

I don't think anything has changed.

Try an incognito window in Chrome.

Make sure that they are signed onto only one account.

Try submitting a form to help CopyDown find the response sheet.

I prefer using an arrayformula to avoid these problems.  Sometimes CopyDown is the only tool that will work.

I have a video on arrayformula.



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Joseph Schmidt

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Jul 31, 2025, 9:38:58 AMJul 31
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Good catch.  I recommend submitting one response and writing the formulas in that row.

That way you are sure there is a connection between the form and the spreadsheet.

On Wed, Jul 30, 2025 at 9:50 PM James Hargreaves <jimf...@gmail.com> wrote:
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