Does Not Send Automatic Emails

[Belki Lisbeth Mc Connell]

Hello, I set up the Autocrat on my Google Response Sheet but the automatic email is not being sent.  

Can anyone help me out?

Maybe the way I set up the email?

[Eileen Vaughn]

Does it ever send?  Do you have it set to send on a condition or just on form submit? 

Eileen Vaughn

Programmer/Analyst
Information Technology Services
1701 E. Front Street

Traverse City, MI 49696
Phone: (231) 995-1938



        

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[Belki Lisbeth Mc Connell]

This is how I set it up but it doesn't work: 

<<teacher email>>, <<administrator email>>

[Belki Lisbeth Mc Connell]

I have it to send on form trigger and for the TO: <<teacher email>>, <<administrator email>>

[Joseph Schmidt]

I don't think it likes the space after the comma separating the two emails.  It also will not be happy if there isn't a valid email in each merge tag.

Joe Schmidt

 GLUA...@gmail.com

New Visions Blog Entry - Joe Schmidt

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[Belki Lisbeth Mc Connell]

So, it will not get the email from the merged document automatically?  I need it to go ONLY to the person under the <<teacheremail>>

[Eileen Vaughn]

Did you copy those fields or type them in?  Make sure and copy them from the side bar on the left. Just click on it and then paste in the to field. See below:

Eileen Vaughn

Programmer/Analyst
Information Technology Services
1701 E. Front Street

Traverse City, MI 49696
Phone: (231) 995-1938



        

To view this discussion on the web visit https://groups.google.com/d/msgid/nv-autocrat-add-on/CAPWPTORecqGkkmGafRP5%2BAvqS3wfhZuKRkcnO9ZdkFh8xooE%2Bw%40mail.gmail.com.

[Joseph Schmidt]

If you don't want it to go to the administrator email, remove it.  Autocrat looks at both columns and if it doesn't find legitimate emails in both, it won't send either.

<<teacher email>>, <<administrator email>>  should be <<teacher email>>

Joe Schmidt

 GLUA...@gmail.com

New Visions Blog Entry - Joe Schmidt

To view this discussion on the web visit https://groups.google.com/d/msgid/nv-autocrat-add-on/da26b7e7-9eec-4aac-af96-9759aff5702bn%40googlegroups.com.