AutoCrat Email bug

[Gabriel Hernandez]

Good afternoon,

I ran into an issue today where the AutoCrat preview correctly displays the email I am intending to send something to. However, when I run the job, it gets sent to a completely different email that I am having trouble locating.

Has anyone else had this issue?

Thanks

[Joseph Schmidt]

My understanding is that Autocrat only sends to the person testing the preview when doing a preview.

It is a separate setting in the merge.  Check the status column which is added by Autocrat.

Joe Schmidt

https://www.youtube.com/c/JoeSchmidt

 GLUA...@gmail.com

New Visions Blog Entry - Joe Schmidt

--
You received this message because you are subscribed to the Google Groups "NV Autocrat Add-on" group.
To unsubscribe from this group and stop receiving emails from it, send an email to nv-autocrat-add...@googlegroups.com.
To view this discussion visit https://groups.google.com/d/msgid/nv-autocrat-add-on/dba395d0-98be-497d-88dd-d5d1d19de676n%40googlegroups.com.

[Gabriel Hernandez]

Thanks for your reply. The status column is showing a different email than the one that the preview says it is going to get sent to.

Preview:  The email and doc below will be shared with the following settings:
[To: Test...@test.com;

Status Column: Email sent to: Diff...@test.com;

[Joseph Schmidt]

Have you checked that you are selecting the column with the email.  It is the one with a column header you put in the setup.

Is there any other hints as I don't remember Autocrat sending to an incorrect email.

Joe Schmidt

https://www.youtube.com/c/JoeSchmidt

 GLUA...@gmail.com

New Visions Blog Entry - Joe Schmidt

To view this discussion visit https://groups.google.com/d/msgid/nv-autocrat-add-on/d72ee4c7-70f0-4f1d-8333-8f178ba21054n%40googlegroups.com.

[Gabriel Hernandez]

I have double-checked that the email column is selected.

Each row of that column has a unique email, but all AutoCrat processes are getting sent to the same, singular email.

[Joseph Schmidt]

Can you share a screenshot of the settings for emailing and a screenshot of the column containing the email.

The email can be fake emails. 

Joe Schmidt

https://www.youtube.com/c/JoeSchmidt

 GLUA...@gmail.com

New Visions Blog Entry - Joe Schmidt

To view this discussion visit https://groups.google.com/d/msgid/nv-autocrat-add-on/5a7b9d5b-ab49-4e0b-8f9e-7c95a9c24dc9n%40googlegroups.com.