AutoCrat add-on not loading

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Ben M

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Mar 9, 2021, 12:19:30 PM3/9/21
to NV Autocrat Add-on
Hi,

I had been using AutoCrat for about a week with no issues, but now I am starting to get an error message that is new as soon as I open the add-on:
Screen Shot 2021-03-09 at 12.14.53 PM.png
Once I click "OK" and try to start a new job, the loading screen just spins and does not load anything.  Is this a known issue or a user error on my end?  

Thank you! 

ete...@gmail.com

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Mar 10, 2021, 4:27:14 AM3/10/21
to NV Autocrat Add-on
It appears that until you correct the reported errors in the template of an existing job Autocrat will not let you proceed.

Look at your existing templates and manually enter any tags rather than copying and pasting.

Ben M

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Mar 10, 2021, 8:08:18 AM3/10/21
to NV Autocrat Add-on
Hi, 

Thank you for the suggestion however this error message was showing up on the initial loading, so before I was even selecting a job.  Also, it was not actually showing any of the previous jobs listed so I was forced to select "New Job" every time which caused the Loading screen to spin indefinitely.  

ete...@gmail.com

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Mar 11, 2021, 2:47:30 AM3/11/21
to NV Autocrat Add-on
In your drive you will have created a template that autocrat is trying to use for the job(s) set up for the particular Google sheet. You need to open the template itself outside of Autocrat and correct the tags within the template. Once the template document is correct Autocrat should then be able to run the job
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