Tags fetching failed

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Sue Wright

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Mar 25, 2022, 4:07:16 PM3/25/22
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ERROR
Error: Tags fetching failed. Please make sure type in all tags in your template manually. AutoCrat won't fetch tags that are from copy & paste.

I have retyped all info and reinserted images. What now. This is a certificate with an inserted border and an inserted logo.

I was able to run a similar document with a different border earlier.

Joseph Schmidt

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Mar 25, 2022, 5:50:55 PM3/25/22
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This one is not easy.  Some features of a Google Slide prevent Autocrat from seeing the merge tags.

I would start with an empty slide and put in the merge tags.  Then go through the 1st three steps of setting up a merge.  If the merge tags are found, add some more items to the slide.  Try again.

Eventually, you will discover what feature you are using that is causing the problem.



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Andrea Earl

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May 21, 2022, 4:13:18 PM5/21/22
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I would First design the entire certificate in Slides. Then add the merge tags. If you are merging any images, they need to be publically available, not from your drive. 

AA

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Aug 20, 2022, 4:57:37 AM8/20/22
to NV Autocrat Add-on
I'm having the same error.

I tried your recommendation "I  would start with an empty slide and put in the merge tags.  Then go through the 1st three steps of setting up a merge.  If the merge tags are found, add some more items to the slide.  Try again." but the same error still occurs. 

How do I fix this?

Joseph Schmidt

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Aug 20, 2022, 7:39:12 AM8/20/22
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See image in slide.

Did you try an empty Google Slide with one merge tag to be sure your merge tag can be found?

Copy <<merge tag>> to the template and change the "merge tag" to your tag.  I have seen rare cases that the <<>> are not recognized when typed.

Can you share the template?
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