Autocrat Cleaning up message but not merging documents - why?

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Laurence Lennon

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Feb 19, 2021, 3:05:58 PM2/19/21
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Please help? I have tried and tried and tried. I have changed the email from home email to my college one for students and it just does not work. It is so frustrating!

Thanks 

Laurence 

Eileen Vaughn

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Feb 19, 2021, 3:09:17 PM2/19/21
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Are you merging on form submit or time triggers? 

Joseph Schmidt

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Feb 19, 2021, 4:10:28 PM2/19/21
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Did you run the merge job once before?  If there is anything in the status column then Autocrat will not process that row.  Delete the information in the status column and try again.


Do you have any selection criteria?  Do any of the rows meet the criteria?  For text, it has to match exactly.



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Laurence Lennon

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Feb 19, 2021, 8:45:08 PM2/19/21
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Hi Joe,


Thanks. What do you mean by the status column. Is that the data in the far right columns of the spreadsheet created by the mail merge.


Laurence


Laurence Lennon

From: nv-autocr...@googlegroups.com <nv-autocr...@googlegroups.com> on behalf of Joseph Schmidt <glua...@gmail.com>
Sent: 19 February 2021 21:09
To: nv-autocr...@googlegroups.com
Subject: Re: [Autocrat Google Group] Autocrat Cleaning up message but not merging documents - why?
 

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Laurence Lennon

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Feb 19, 2021, 8:45:58 PM2/19/21
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​Form submit I assume.


Thanks



Laurence 

From: nv-autocr...@googlegroups.com <nv-autocr...@googlegroups.com> on behalf of Eileen Vaughn <eva...@nmc.edu>
Sent: 19 February 2021 20:09
To: NV Autocrat Add-on
Subject: [Autocrat Google Group] Re: Autocrat Cleaning up message but not merging documents - why?
 

CAUTION: This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe.

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Joseph Schmidt

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Feb 19, 2021, 8:49:21 PM2/19/21
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The fourth column that is added by Autocrat.  
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