BCC not working on autocrat job

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Simon Wicks

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Jul 15, 2022, 11:34:49 AM7/15/22
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Hi there

Anyone know how to fix this?  Any recipients in BCC do not get the message.  Anybody in TO: or CC: do.  No error messages and the email is in my outbox, albeit without any BCC recipients.  Looks like they don't get pushed across.  

BCC is pretty crucial to stay abreast of EU GDPR laws so any help appreciated. 

Thanks

Simon

Joseph Schmidt

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Jul 15, 2022, 5:22:13 PM7/15/22
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Did you check the status column (4th) to see if it indicated sent to BCC?

Did you use a different email in BCC?

I just did a one-row test and it appears to work for me.  I tried using a separate email that I own and then checked the outbox and the message was there.




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KATHERINE NOHEMI GUERRERO BARRAGAN

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Jul 16, 2022, 12:57:37 AM7/16/22
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Simon Wicks

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Jul 16, 2022, 2:57:03 AM7/16/22
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Yes status is good:

Document successfully created; Document successfully merged; PDF created; Emails Sent: [To: d****.v***@kin**".org; CC: d****.v***@kin**".org; BCC: S****.w****@K***.e**,s****@gmail.com; no-reply: true]; Manually run by S****.w****@K***.e**; Timestamp: Jul 15 2022 11:28 AM

I also have no-reply set.  Could it be that?  Will try with basic settings

Thanks 

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Joseph Schmidt

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Jul 16, 2022, 8:29:30 AM7/16/22
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Also, try using a Gmail account instead of the school account.  That will determine if it is a school setting or not.

Simon Wicks

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Jul 16, 2022, 9:44:51 AM7/16/22
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I used a Gmail account also and it didn't work.  Going to simplify it all now and will let you know if it works 

Thanks

Simon Wicks
Executive Headteacher

King's College, The British School of Alicante
Glorieta del Reino Unido 5, 03008, Alicante (Spain)
Tel: (+34) 965 106 351

simon...@kings.education
www.kingscollegeschools.org

At the forefront of British education internationally 
United Kingdom • Germany (Frankfurt) • Latvia (Riga) • Panama (Panama City) • Spain (Madrid, Alicante, Elche, Murcia)

   

Ahmad Fajar

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Jul 16, 2022, 10:11:26 AM7/16/22
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Hi Simon

If im not wrong, autocrat just can sendiri just 100 email per day

Thank you

Ahmad Fajar

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Jul 16, 2022, 10:12:38 AM7/16/22
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Hi Simon

If im not wrong, autocrat just can send 100 email per day 

Thank you
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