"You need to resolve your template permission issue"
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Brittany Misuraca
May 22, 2025, 11:17:38 AM5/22/25
to NV Autocrat Add-on
We've been using autocrat for quite some time in our district with no issues. Recently, our autocrat projects have stopped running and this is happening across our organization.
This institution is an equal opportunity provider.
We're getting the issue shown here. It's saying "You don't have access to the template."
The template is a file that I'm an owner of and I changed the permissions to "Anyone with the link."
in Google Admin, I've added Autocrat to the allow list
I've also turned on "Allow users to access Google Drive with the Drive SDK API"
What else do I need to do to get this operating again? Some quick Googling has taught me that I am not alone in this issue, but I haven't found a solution. Has anyone else been able to resolve this issue?
Thank you!
This institution is an equal opportunity provider.
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Joseph Schmidt
May 22, 2025, 11:37:05 AM5/22/25
to nv-autocr...@googlegroups.com
Try selecting the template again. Security may have changed. Autocrat does not work with shared drive files.
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Misuraca, Brittany
May 22, 2025, 11:43:14 AM5/22/25
to nv-autocr...@googlegroups.com
I did do that - select the template again. And the file is not in a shared drive.
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Brittany Misuraca
Technology Integrationist
Business Professionals of America Advisor
Watertown-Mayer Public Schools
WM Staff Help Ticket System - Incident IQ
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Misuraca, Brittany
Jun 11, 2025, 10:27:50 AM6/11/25
to nv-autocr...@googlegroups.com
Here's what I've tried/learned:
- My files are not in a shared drive
- I can use Autocrat just fine in a personal Google account, but it doesn't work in my Google Workspace account - this tells me that it must be related to a setting in the Google Admin console.
- I have tried on both my home (unfiltered) and school (filtered) wifi and got the same results both ways - this tells me that it's not related to a webfilter setting.
- I did add Autocrat to the Allowed Apps list for Staff in our Google Admin Console.
- I did turn on "Allow users to access Google Drive with the Drive SDK API" in Google Admin Console.
I'm seeing on Google Search that others are having the same issue, but I still haven't found a resolution.
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Brittany Misuraca
Technology Integrationist
Business Professionals of America Advisor
Watertown-Mayer Public Schools
WM Staff Help Ticket System - Incident IQ
Brittany Misuraca
Jul 7, 2025, 3:40:13 PM7/7/25
to NV Autocrat Add-on
Checking in again to see if anyone else has had this issue and found a way to fix it. We're still having this problem and NONE of our autocrats are running. I've even contacted Google support, but because it's an add-on, they couldn't really help me. The only permissions recommendation that they had was to turn on "Allow users to access Google Drive with the Drive SDK API" in Google Admin Console, which I had already done.
Joseph Schmidt
Jul 7, 2025, 3:47:08 PM7/7/25
to nv-autocr...@googlegroups.com
I only have access to a personal account. You might want to look athttps://www.gleeda.net/articles/add-ons-and-workspace.
To view this discussion visit https://groups.google.com/d/msgid/nv-autocrat-add-on/df0ec48a-08f5-4623-9d9c-10f1d22946dcn%40googlegroups.com.
Mohammad jabed1
Jul 8, 2025, 1:21:42 AM7/8/25
to nv-autocr...@googlegroups.com
Misuraca, Brittany
Jul 8, 2025, 10:28:39 AM7/8/25
to nv-autocr...@googlegroups.com
Where are you located? I don't think I can call this number.
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Brittany Misuraca
Technology Integrationist
Business Professionals of America Advisor
Watertown-Mayer Public Schools
WM Staff Help Ticket System - Incident IQ
To view this discussion visit https://groups.google.com/d/msgid/nv-autocrat-add-on/CAFoh6BC8NMNpXbpBoOMf7kAiQEjpKpGuN_nnm%3DZ9oM74O5o%2BpQ%40mail.gmail.com.
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