Don't have access to template?

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Kelly Cutrone

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Mar 23, 2026, 10:11:04 AM (10 days ago) Mar 23
to NV Autocrat Add-on
Hi all,

AutoCrat will no longer run on my sheets. I am given the message that I no longer have access to the templates that are being used in my jobs when these templates belong to me. I have uninstalled and reinstalled AutoCrat, deleted the hidden sheet that the job creates, deleted all cookies and cache, reinstalled AutoCrat, set up a new job (even creating copies of my templates and linking those) and it still won't work. As I have about 20 sheets that use this to function daily, I am frustrated beyond belief.  Anyone else having this problem? I don't think this has anything to do with the current issue posted regarding exceeding quotas, but if so, would someone let me know?

Valerie Kunkel

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Mar 23, 2026, 10:20:37 AM (10 days ago) Mar 23
to NV Autocrat Add-on
I've had the same issue. I was told by my IT team that it was related to the quota. Once the new month rolled over, everything was working again EXCEPT my form triggers. I have to manually open my sheets and run autocrat each day because the run on form trigger function isn't working at all. It is so time consuming and frustrating.


On Monday, March 23, 2026 at 9:11:04 AM UTC-5 Kelly Cutrone wrote:
Hi all,

AutoCrat will no longer run on my sheets. I am given the message that I no longer have access to the templates that are being used in my jobs when these templates belong to me. I have uninstalled and reinstalled AutoCrat, deleted the hidden sheet that the job creates, deleted all cookies and cache, reinstalled AutoCrat, set up a new job (even creating copies of my templates and linking those) and it still won't work. As I have about 20 sheets that use this to function daily, I am frustrated beyond belief.  Anyone else having this problem? I don't think this has anything to do with the current issue posted regarding exceeding quotas, but if so, would someone let me know?

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Chrisie Jennings

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Mar 23, 2026, 10:49:15 AM (10 days ago) Mar 23
to nv-autocr...@googlegroups.com

This happened to me once.  I had moved my template from My Drive in google to a Shared Drive in google.  It didn’t like that I had moved its location to a shared drive, even though I was the owner. If you didn’t move yours, then disregard, lol.

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