Autocrat not loading

[Ludovic BERTHAUD]

Hello,

It has been a while now, like 2-3 weeks, I can't even load autocrat.
I have the 3 blobs for hours.

I tried :

• incognito chrome => not working, 
• disconnecting/reconnecting on my g account => not working

I really need this to work as I use it for my current work.

Do you have a fix ?

Kind regards,

Ludovic B

[Joseph Schmidt]

Does Autocrat load on a personal computer using your personal Google Account?  Not using a company account or computer.

I I suspect that someone change some security settings.  See /help-center/certifyem-and-google-workspace for settings for add-ons.  Maybe that will help.

Contact the IT people.

Joe Schmidt

 GLUA...@gmail.com

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[Ludovic BERTHAUD]

Hey Joseph,

I actually found the problem.

Number of collumns

Apparently the Addon cant go higher 150.

I just did an importrange to reduce it to around 70 ans it works afterwards.

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[ku za]

Hi

Im having problem to open the autocrat. It appear blank as the picture below. What should i do? Thanks in advance

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[ku za]

It also appear overlap with each other. 

[Joseph Schmidt]

See possible solution  If this fixes your issue, you may want to check with your WorkPlace administrator.  Autocrat might be being blocked.

I got this from NewVisions.  

In the past I have seen this occur if a user has an ad-blocker installed or if their domain installed a web-filtering software - both of these can cause the Autocrat modal to have display errors.

Try an incognito window that might bypass the ad-blocker.

If you are using an ad-blocker, try turning it off.  Make sure your domain hasn't installed web-filtering software.

Joe Schmidt

 GLUA...@gmail.com

New Visions Blog Entry - Joe Schmidt

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