Script AutoCrat3.onStart experienced an error

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Duane Shaw

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Feb 26, 2024, 8:24:16 AM2/26/24
to NV Autocrat Add-on
Hey guys I am getting this error when trying to launch autocrat, does anyone know how to resolve it ?

PSA Leases

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Feb 26, 2024, 8:35:15 AM2/26/24
to NV Autocrat Add-on
Good day

I have been using Autocrat to generate leases for years now without a single hiccup, so thank you for the outstanding Add-on. The problem is that today for whatever reason I cannot get autocrat to start. First I got HTTP 503 error. I restarted the browser, logged in again, refreshed a few times but still non joy. I then got a popup that says  Script AutoCrat3.onStart experienced an error. Now when I try to open Autocrat I get a window saying:

Google Docs encountered an error. Please try reloading this page, or coming back to it in a few minutes.

To learn more about the Google Docs editors, please visit our help centre.


We're sorry for the inconvenience.
- The Google Docs Team



autocrat error.jpg

PSA Leases

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Feb 26, 2024, 8:44:00 AM2/26/24
to NV Autocrat Add-on
It seems that it was just instability on Google's side. The problem has mysteriously rectified itself and Autocrat is now working again.

Syed Khaleel Ahmed

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Feb 26, 2024, 9:44:07 AM2/26/24
to NV Autocrat Add-on
I am still experiencing this issue!

Julio Cesar Ruiz Ledezma

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Feb 26, 2024, 11:01:57 AM2/26/24
to nv-autocr...@googlegroups.com
I can now run Autocrat but there is still a problem in the Google API to generate QRs within the PDF

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Joseph Schmidt

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Feb 26, 2024, 11:17:16 AM2/26/24
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Julio Cesar Ruiz Ledezma

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Feb 26, 2024, 11:23:39 AM2/26/24
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Normally it works because a new updated PDF is generated with the changes that have been made to the QR, but at this moment I see that there is a problem in the Google API as seen in this image...
image.png

Joseph Schmidt

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Feb 26, 2024, 11:27:56 AM2/26/24
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If your template is a spreadsheet, change the output to a spreadsheet and see what happens.

You will know if it is the spreadsheet or the conversion to a PDF.
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