Emails say sent - not being sent

[Yale Forest Forum]

Hello,

I run an autocrat program twice a week for certificates of attendance in a webinar series.  Last semester, I had no issues with our autocrat jobs running and sending emails.  I did our first job today and everything looked good (templates worked, preview is correct) and the document merge status column says "Emails sent: [To: etc. etc. all emails are correct]"

The emails themselves are not being sent / received by anyone. We always BCC our main account for our records, and they have not come through there, and I included my own personal Gmail as a test and it was also not received.

How can I trouble shoot this?

[Joseph Schmidt]

Look in the sent folder and see if there's any emails in there. Check with your IT Department. 

Check with your  workplace administrator.

Joe Schmidt

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