Emails not working outside my organization

[Stevie Fuller]

Hi!

My organization uses Google Drive and Outlook. I created a form and set up a trigger so that an email is sent each time the form is submitted.

I noticed that the trigger works/successfully sends an email to anyone in my organization. The trigger does NOT work/does not send an email when it goes to someone outside my organization. (The error shown is Document successfully created; Document successfully merged; !!Error Sending Emails: Failed to send email to ___)

Is there any way to fix this? Or is this a problem/setting with my organization? Let me know. Thanks!

[Joseph Schmidt]

Your workplace admin or IT department determines if an Add-on can send outside of your organization.

Search the forum for SPF record.  I'm not an expert on the settings.

Joe Schmidt

https://www.youtube.com/c/JoeSchmidt

 GLUA...@gmail.com

New Visions Blog Entry - Joe Schmidt

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