Error

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yusran akbar S.TP, MP

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May 8, 2025, 6:25:57 PM5/8/25
to NV Autocrat Add-on
Error: Tags fetching failed. Please make sure type in all tags in your template manually. AutoCrat won't fetch tags that are from copy & paste.

Joseph Schmidt

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May 8, 2025, 6:31:45 PM5/8/25
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Most likely your template is a Google slide. Make sure that the merge tags are not hidden by photo background. They cannot be inside a table.

You cannot copy a slide from a Microsoft presentation and have it work.

Joe Schmidt

On Thu, May 8, 2025, 6:25 PM yusran akbar S.TP, MP <yusran...@gmail.com> wrote:
Error: Tags fetching failed. Please make sure type in all tags in your template manually. AutoCrat won't fetch tags that are from copy & paste.

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Eileen Fernandez-Parker

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May 14, 2025, 9:13:31 AM5/14/25
to NV Autocrat Add-on
Same error for me. I am in Slides. I manually typed all of the tags, but they are not being recognized, and now the program is just spinning and spinning. I uninstalled and reinstalled but no luck there.

I cannot delete or unlink the file because it locks up without letting me address that issue.

Any advice is appreciated.

Joseph Schmidt

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May 14, 2025, 9:56:29 AM5/14/25
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Make a copy of the spreadsheet or select a new destination for the form.

Create a new template and add merge tags to see if it works. 

One at a time, add any information to the template until the template fails.  

You will now know what is causing the problem.

If you can't find the error, share a copy of the template and a spreadsheet with one dummy record for testing purposes.  I will take a look.

My email is GLUA.Joe @ gmail.com.



Eileen Fernandez-Parker

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May 14, 2025, 1:54:00 PM5/14/25
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Thank you. That’s pretty much what I did to unlink Autocrat and start fresh. 

Thanks for your assistance. Your extension is a godsend. 

From: nv-autocr...@googlegroups.com <nv-autocr...@googlegroups.com> on behalf of Joseph Schmidt <glua...@gmail.com>
Sent: Wednesday, May 14, 2025 9:55:41 AM
To: nv-autocr...@googlegroups.com <nv-autocr...@googlegroups.com>
Subject: Re: [Autocrat Google Group] Error
 

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Joseph Schmidt

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May 15, 2025, 12:20:12 AM5/15/25
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I'm so happy to hear that.  You learn more when you figure it out.

Joe Schmidt

Eileen Fernandez-Parker

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May 15, 2025, 7:09:13 AM5/15/25
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like Eileen Fernandez-Parker reacted to your message:

Sent: Thursday, May 15, 2025 4:19:44 AM
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