Creating a confidential email box for employees
Art DeKneef
Question for the group. Has anyone created a mailbox that employees can email to report issues but not indicate who sent the email?
Company has asked me to see if it can be done with Microsoft 365 or if something else is needed.
I did find MySafeWorkplace.com while searching but thought to ask while I search some more. Nothing really popping up with my search terms.
Art DeKneef
Avanti Computers
Mesa, AZ
480-649-4430 Office
480-529-4430 Mobile
Kevin Lundy
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Lee Wilbur
Just create a web page that submits email to a predefined address and don’t require an email address to submit the web form.
Alternatively (and I think the web page is better) setup a kiosk system and log it in with a “generic” account that staff can sit down in front of and send an email from. It’s anonymous in that who knows who actually sent the message (unless you’re pointing a security camera at the machine too).
-Lee
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Gordon Pegue
Might be an avenue to explore if your Company has SharePoint:
Gordon
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Lee Wilbur
Sorry – to clarify and apologize - I’ve been doing vbscript/asp/vb/vba programming for so long I sometimes forget others might not have a similar level of skill… though I consider it relatively easy to do and what I would do if a client asked me for such a capability. IIS setup with classic ASP and a simple form webpage that submits to an email address.
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Art DeKneef
Thanks Kevin. That helped broaden my search.
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Art DeKneef
@Lee – A web page is one of the ideas we thought of. It’s one avenue they are looking at. There are several third parties offering their services for web email and phone that I am collecting to forward.
@Gordon – I like that article and will have to go through it again. I have implemented SharePoint there for a few departments as a shared file location. But it’s hard changing peoples habits of using a shared drive for file access.
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Kevin Lundy
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Lee Wilbur
I believe you can disable IIS logging though. (I’ve never done it, but I seem to remember seeing the option).
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Kevin Lundy
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Philip Elder
“hard changing peoples (sic) habits of using shared drive for access” ß We set up a mapped drive letter to WebDAV folder for this.
We still enable versioning and mandatory check out and check in on the libraries. Review is also an option.
Office 2016 and up makes it pretty simple with prompts for the above.
Why change them?
Philip Elder MCTS
Microsoft High Availability MVP
E-mail: Phili...@mpecsinc.ca
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Please note: Although we may sometimes respond to email, text and phone calls instantly at all hours of the day, our regular business hours are 8:00 AM - 5:00 PM, Monday thru Friday.
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Art DeKneef
I should have been a little clearer. They have everything stored on an old, aging 2008 R2 server and are very slow in getting that server retired and the files moved. They haven’t seen the need despite my suggestions and warnings of the out of support server.
I have tried doing the mapped drive to the SharePoint site. So far I have gotten it to work once. Other attempts have failed. The notes I have must have had something left out but comparing the working one with the other user accounts shows everything to be the same permissions and access. And the computer settings all match.
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