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Transferring accounts
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Crispy
Aug 20, 2001, 5:35:05 AM8/20/01
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I have a problem. I want to transfer my existing ntl account over to
another person living in my house.
another person living in my house.
I want to do this as she wants to continue the service, and I am
looking to move out of the house.
What is the best way to do this?
Crispy Wotsits
Lise
Aug 27, 2001, 9:13:07 AM8/27/01
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The best thing to do, is write a letter into ntl's customer support
department detailing that you would like to transfer your account into
your friends name. Once you have sent this letter, give it about 5 to
7 days from the day of postage and get your friend to ring in to their
sales department. Them the sales department will sign him or her up
with the same number and there will a disconnect/reconnect, the whole
process will only take about 1hr of having no service to the account
being transferred. It may seem such an inconvenience having to write a
letter but due to data protection laws this has to be done.
department detailing that you would like to transfer your account into
your friends name. Once you have sent this letter, give it about 5 to
7 days from the day of postage and get your friend to ring in to their
sales department. Them the sales department will sign him or her up
with the same number and there will a disconnect/reconnect, the whole
process will only take about 1hr of having no service to the account
being transferred. It may seem such an inconvenience having to write a
letter but due to data protection laws this has to be done.
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