NTL in the news
Johnnie Scott
John Blessing
news:kR9id.113$Vp6...@newsfe1-win.ntli.net...
> http://www.theregister.co.uk/2004/11/03/ntl_q3_04/
" 1Mb while still costing £17.99 a month. Its new 2Mb service will cost
£24.99 while 3Mb will cost £37.99. "
"existing customers must cough up a £25 "administration fee" to make the
switch. "
Not sure how that is going to work. Here's how the conversation goes...
"Ok, so you want £25 to switch me from my current 1.5 mb service to 3MB so I
can continue paying you 37.99 a month? And this charge only applies to
existing customers?"
"In that case, I'll cancel and re-apply in a week as a new customer"
Surely even NTL can't be dumb enough to think it can treat its customers
like this?
--
John Blessing
http://www.LbeHelpdesk.com - Help Desk software priced to suit all
businesses
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for your meeting/class over the web.
http://www.lbetoolbox.com - Remove Duplicates from MS Outlook
its me
a box on their accounts screen to change the speed of my service,
but presumably a 'new customer' would also have a charge
for 'installation', or 'account set up'.
"John Blessing" <jb@**REMOVE**THIS**Lbesoftware.com> wrote in message
news:mgckd.179$24...@newsfe3-win.ntli.net...