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Yamila Comejo

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Aug 2, 2024, 8:16:03 AM8/2/24

to ntilphantiosel

Apparently this is an ongoing problem when attempting to register for an account with Netflix. When reaching the credit card stage, step 3 I believe, being turned away with the notice: "Sorry, but we are unable to complete the sign-up process now. Please try again later." Elsewhere the solution mentions faulty response to the card used or the bank behind that card. In my case I attempted to use cards from two different banks, one here in AU and the other on a US bank... and even offered to pay via PayPal... to no avail. Why? Does Netflix not want my business? Is this something personal? Is there another choice for the same service Netflix offers?

I called to Netflix support team and they give a solution and it worked great, I could move from Paypal to Debit card , I was unable due a message in a Yellow box saying that wasnt possible the sign up procces . On the phone you should say them you want to erase the paypal option from your account , then they will stop your memebership, try you to log off, the solution that technical support gave me was , not the click on the "Log in " option ( Never click on the resume membership , it will head you to the kind of glitch) , instead you must click on the option " Join free for a month " then when the page requiere your mail and pass just put the email and pass that you have been using normally for your netflix account , next step is choose your plan and fill your payment option . I had been talking for almost an hour with technical support and finally the gave me a solution . Hope it works for you .

I was stuck at the payment (step 3) option too. I managed to go back to the Netflix home page and view my account settings since I was partially set up. I was hoping to input my credit card there. When I filled in my phone number, Netflix said it had texted me a confirmation code and to enter it. It's been 2+ hours and I have not received any text. I also tried the option of having Netflix call me with the code to activate my account. I got a message saying it had called, yet no calls came to my phone and it has been 2+ hours.

I stayed on the phone with my credit card company while entering my payment information. They keep telling me no transaction is coming thru on their end, even when they check the declined transactions. It' s just not appearing.

I logged out of Netflix on all devices (computers, firestick, tv, etc.) and then waited 3 MONTHS. Then I tried again and my credit card payment went through. Mind you I had also done this at least once in the past and it had not gone through then. I can only guess that they let a % of new credit card subscriptions in a month and then try to make everyone else buy their Netflix gift card by saying their credit card transactions won't go through. If weren't for specific shows that are only on Netflix, I would refuse to do business with them. I am still dissatisfied what I went through to sign up. It does feel dishonest, and I am weary about what's going to happen when I have to update my credit card for payment.

I too had the same issue when I try to set up the Netflix account with my yahoo email address. When I happened to select the payment method it kept on givining the above error message in a yellow box for both visa and paypal options.

I was trying to set up the free Netflix. I added Netflix as a service, but it wouldn't load past that, so I assumed I could just go back in and create my Netflix account, and closed the page. However, I can't see a way to create an account now. So, I have the service added to my T-Mobile account but can't actually use it. Anyone know how to help? Thank you in advance

No, his point (and the same issue I am facing) was that they give you only once chance to establish the handshake between T-Mobile and Netflix. The help page link is not helpful because it says, "You'll be rerouted to Netflix to continue the process:". I received an error instead, but T-Mobile thinks it succeeded and shows me as registered with Netflix. Now there is no (apparent) way to restart the handshake.

Hey there! You can sign up for Netflix by logging in to your my.t-mobile.com account. You may even see a link regarding the offer on the main page (under Important Messages). If not, click Plan at the top of the page, then click Select Services. Under Family and Entertainment, choose your desired Netflix plan. Tap Add Services. Scroll down on the following page and press Next. Choose your start date, then agree to the terms and conditions. Select Submit Changes.

On the next page, tap Next Step, Sign Up link. Click Sign up for Netflix (even if you already have an account). After that, click the Already have an account link to log in and associate your existing Netflix account to your T-Mobile bill.

I've been trying for a month now, to connect both accounts to take advantage of the 'free" Netflix, but the link on the T-mobile Website send me to a 404-Page Not Found error. I try on the T-Mobile app and it goes to a dead page too....
Any ideas or a link that can actually work?

You will likely need to reach out to care and have them ensure that you have the Free Netflix with Family Allowances feature on your account. You will not be able to sign up for the free Netflix without it.

I'm getting with Netflix and Amazon prime then I start a stream I get this message. We're having trouble playing this title right now. Please try later or select a different title. The only way to get streaming video from Netflix and from Amazon prime is to restart Chromecast. Tired of doing this multiple times a day.

Are you starting youtube TV before the problem starts? If you are yttv leaves 'media playback services running' in error causing your problem. Work around is to force stop yttv. Not great but hopeful yttv will fix the app.

Spoke to a Google customer care as MTrim did in his last post with no luck for me. I have two Chromecast with Google TV units and both have the same issues I was not able to replace the units as MTrim did. My only work around is still force close YouTube TV so I can view others streaming services. YTTV is hanging in the background and is restricting any other services from streaming. Waiting for some update to correct this, I hope....

Thanks for the update. Have you tried factory resetting your Chromecast? If you haven't yet, please try that and observe the behavior of your device. Also, I'd suggest you reach out with YouTube for additional help.

I have contacted youtube tv support and after giving me a long list of troubleshooting steps like Power cycle the device affected, uninstalling youtube TV and reinstalling and signing back in, Restart router..... etc. Nothing corrected the issue. This is the last message I received from Youtube TV support,

Your case has been reviewed and resolved. It's been determined that the issue you're having is not a fault in the app's performance. It is working as intended. The YouTube TV app is not designed to continue streaming while another app is streaming on the same device. Therefore, as you stated when you start the YouTube TV app it's fine, however if you open another streaming app, such as Netflix, the stream does not work. The same will happen in the reverse.

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Hi guys. The Microsoft Edge is my favorite browser of all times, really, but not when I try to watch netflix or other video streaming services, it always breaks, I have no ideia what to do anymore. Always when I try to play something there's an error and then I need to reload over and over again, sometimes even when I just play the video it stop working when I try to play again. Help me to keep using this best browser that I've ever seen.

I've ever tried to disable hardware acceleration, enable DRM content, install Microsoft Silverlight and a lot of other things, but I didn't get to watch so far without an error I keep receiving these error codes: D7356-7701 and others related. Is there's still something that can be done to really fix theses erros or I just have to be patient and wait for news versions of the browser?

I signed up for a new BT TV package with a good deal on Netflix. I have been told to await a Netflix activation email which will allow me to link my existing Netflix sign on with my BT account. The email has neve arrived and twice now BT have then canceled the order, told me to wait 24 hours for email and twice it has not arrived. I have also been given this link www.bt.com/bttv/netflix but when i press 'get started' i get an error message. Current Bt cust services operator is telling me jusy to cancel and deal with Netflix direct!!! anyone here help?

Hi ssduff1, I am having exactly the same issue as you. I joined signed up for the Netflix deal, and see the same error when i run the link too. Netflix tell me that the problem is with BT. I have also noticed Netflix has taken a payment from my credit card. When I receive my next bill from BT I will phone them again. Very frustrating.

Thought you might like to know, I spoke to someone on the BT retention team. Apparently BT were aware of the issues that we were having with Netflix / BT. So they have created a "New BT Entertainment" package which includes the setup of Netflix. (This is different to the current Entertainment package which did not). It is a few pounds more. I have asked them to set me up on this "new" package and should receive confirmation in 24 hours. It looks promising.

Good to get a heads up on possible Netflix issues - It was the only area I was concerned about when renewing my VIP Package - I will try and speak to Netflix to try and head off being billed for their Premium package by both BT and Netflix !!