Hi Anthony and other LLN colleagues
Anthony, you raise some interesting questions and I would like to throw in
my "two bob's" in response and assistance. Can I preface my comments by
saying that prior to joining the NSW police in 2003 I had a mostly
commercial background except for several years in the army and 3 years as a
manager in Telstra which was largely commercial anyway. During my career to
date I have spent allot of time as a consultant and executive coach helping
many people to achieve what they believed was impossible. This includes
everything from resume prep, interview techniques, job hunting and changing
jobs to getting scholarships and gaining promotions. Having said this I
have never pretended to know even half of everything so what follows is just
my opinion ...
I think all the hints that were given were very relevant and on point. Can I
add to / endorse them this way:
1. Resumes - templates are fine per se but most people look at their own
resume the wrong way. Your resume is not your life! Your life and all that
it has been, is reflected in a document we call a resume or CV - and for
professionals such as us the latter term is preferred. Now, many of you
will disagree with me on the following point however, please hear me out and
consider this ... your CV must have your photo on it! Now, as you breath
and say "no way' consider this ... what is a job application? A job
'application process' is the process of an employer finding an employee who
is going to fit as many of their hiring criteria as possible. Anthony
raises the point that in some cases a person who may have a 'pass' average
but can get a job where a person who had a distinction average cannot.
The answer is very simple ... the person who gets the job is the person who
is able to build the best relationship with the employers representatives
during the process. Academics are important but not the be all end all.
Saying that also consider this ... if you decided to take up running would
you race against a 21 year old who has had nothing else to do (figuratively
speaking) but train to run the race for 3 years whilst you have been doing
everything as well as training (when you can!)? Most of us wouldn't ... so
as a person who completed their LLB whilst working full time, going to
police college then working shift work, completing the most difficult course
in the police m(prosecutions), having children, 2 major motor vehicle
accidents, having my bank accounts emptied by my ex-wife, finding a new wife
and having an awesome son who suffered choking fits and frequently stopped
breathing ... I believe I am additionally qualified to say .... forget about
your academics and the stress of pitting yourself against candidates who
have encountered nothing like what you have whilst studying at the same
time. That in itself will send you loopy and is demotivating. I don't
believe the answer for mature age applicants is to try to compete with new
graduates fresh from school and uni for a number of reasons.
I believe you need to look at what you want to achieve - the type of
organisation you want to work in. Research it. Talk to people and network
as much as possible. Forget you are a 'mature age lawyer' because many of
us have met lawyers who have been practicing law for many years and are
still far from competent for many reasons. Also remember, that law is one
occupation where the more grey hair and experience you have the better from
the clients perspective. Let's say you were in the horrible predicament of
having to get divorced - you approach a law firm - you can choose from 2
lawyers - the first is a lovely fresh faced kid 2 years pae - 23 years old -
very academically competent. The second is a middle aged lawyer 1 year PAE
but has been there done that and understands your position, perhaps having
been there themselves? Who would you choose? The answer should be obvious.
So why don't the employers seem to see it this way? Well, try not to take
this the wrong way ... but OUR "life' experience is not worth as much to an
employer as we think it is. We have fought the battles and bear the scars
but we are assuming that the interviewer will recognise this and see it as
an advantage. Often they do not - why? Because in law firms just as in
many companies and other arenas, not every interviewer is trained to
interview staff from a management / HR perspective. This in itself is a
skill and if you are to be successful you need to understand this. This
means the onus is on you to assist the prospective employer to do their job
with as much ease as possible. How?
Your CV has to be well formatted and inclusive but, most importantly it must
be 'personal'. This is why the photo is crucial. How easy is it to reject
paper and words? Very easy? How easy is it to reject a person? Much harder
... Therefore your CV must be YOU! Your photo, a synopsis of your life -
work AND personal, your qualifications, achievements and job history in
detail last. It must be friendly and well written not clinical!
Now, having prepared resumes for hundreds of candidates I want to tell you
what is usually a secret in the spirit of the LLN ... I charge between $250
and $1000 plus to prepare CV's BUT ... if you pay me and then ask me NOT to
put your photo on it I will decline your business immediately! ... the
reason is that what is a document to you must be viewed as a person by the
person who is reading it. Now ... you ask ... won't they know I'm OLDER"
with the photo on there? ... That is the idea! Let's face it ... if you
apply to an organisation that is going to decline you based on your
perceived age then how long can you hide it. Better not to waste your time
preparing for and attending those interviews. Consider this ... it saves you
time because you only end up going for interviews with organisation who are
truly interested in YOU! I have found this worked many many times and so I
ask you to think it through carefully.
Now, about experience ... what exactly is that? Some people, I'm sure you
have met them, purport to have a '20 years experience' but all they have
done is do the same 3 things over and over for 20 years! So, your
experience must be put to the prospective employer in terms they find
valuable. The other side to this is where I have helped stay at home mums
get back into the workforce after 15 years. They ALL say "what skills do I
have to offer?" Are they kidding! If they have raised 1, 2 3 or more kids
which includes taking them to school, sport, run the house, paid the bills
etc etc they have HEAPS of skills including time management, organisation,
administration, negotiation, sales, customer service etc So what is the
missing link? The first thing that needs to be done is that this has to be
positively portrayed throughout the CV. The second thing is that the
possessor of the skills needs to learn how to 'sell ' these things at
interview - also remember - at every interview there should be 2 assessments
taking place - they are assessing your suitability to work in their
organisation and YOU should be assessing their suitability to be a part of
your life. No sense taking a job that is NOT right for you ...
These are just a number of hints that I have in regard to this topic ... I
am happy to assist further if anyone has concerns ...
In regard to "ageism" ... forget about it and focus on what is really
important ... honing your CV and your interview / presentation skills so
that you are up to date and ready to participate fully in the process.
Ageism also happens to the young - when I was 25 I was a manager in Telstra
- I was told I would never get a Regional Managers job as I was 'too young"
My regional mgr was 48. So I left there and got a job with a software
company as a sales manager which took me round the world training people at
twice the salary - it's just how YOU perceive it!
If, as Anthony says, you are aware of firms who hire older candidates,
arrange a meeting, speak to their HRT, ask them for WORK EXPERIENCE - take
yourself from being paper to being a PERSON ... it is harder to say no to a
person. This also helps if you are someone who is changing disciplines
going from say contracts to M&A - get some work experience - better to be
getting experience than not!
Now, in relation to 'burn-out'... once again this is my opinion ... we need
to understand what it is. Of course, people fresh from uni, living at home
or with a few friends, with few other commitments so able to stay at work
longer hours, are attractive to employers. This does not mean they are the
most desirable because longer hours does not necessarily equate to greater
productivity however, it may appear so.
We need to be realistic in regard to one particular point - whether we
become doctors, lawyers, scientists etc, people do so (usually) with the
intention of 'making a difference'. This appears to be the biggest
conflicting factor with the 6 minute increment billing system as it leads to
disillusionment ... so let us not be disillusioned from the start ... law
firms are commercial organisations with one thing in mind (usually) ...
selling a service to make a profit and bottom line is the primary objective.
Knowing this up front is I believe a great stress reducer because it saves
reaching this realisation 6 months in. Like any job, to a large extent, we
are a 'number' and our success is based on our ability to generate revenue.
Having said this ... much to some peoples disappointment no doubt ... I have
seen a number of firms who advertise no 6 minute billing and a better work
life balance so research these companies ... find out where their partners
network ... try to meet them or get work experience with these firms to
enhance your chances of getting a job there. My experience with burn out is
generally where people who are poor at time management (or time ownership
being the model I teach) try to compensate by spending too many hours doing
what should take them many hors less. Part of it is also not having clearly
defined objectives and measures in place and failing to seek guidance at the
right times because we believe that, because we are mature aged employees we
are expected to know everything - that is not correct. One reason employers
like younger staff is not because of 'age' but because of 'pliability'. If
you come across as being 'stuck in your ways' or 'knowing everything because
you've been there done that' you will reduce your employability. However,
someone who is professional, reliable, well presented but not afraid to be
'new' and learn, certainly has allot to offer. When I was hiring staff over
the years I liked mature people because they came with families to feed,
mortgages to pay, family holidays to work toward and they wanted stability.
They got that in return for hard work during a normal working week as I
never wanted anyone in the office later than me and my rule of leaving was
6pm. Mostly, burn out is a state generated by an employee who is not
managing their case load and fails to seek help early enough to avoid the
psychological effects suffered as a result.
Lastly I just want to add ... remember the definition of SUCCESS ...
"Success is to change your approach as many times as necessary until you
achieve your objective". This is very different to changing your objective
because it appears unachievable. This is a bit like the would be
millionaire who tells his friends "Hey did you know that I'm working on my
second Million!" to which they reply in awe "REALLY" and he then says "Yeah
... I gave up on the FIRST ONE!" Stay focussed ... fix your goal ... then
keep changing your approach as needed. The blanket approach does not work
for everyone but 70 attempts is a great effort ... don't forget Colonel
Sanders of the famous KFC ... it took him 1009 tries before someone took on
his fried chicken recipe ... for free! Read the story it is inspiring.
Remember, there are many experts who are 'unemployed' because of just that
fact - they see themselves as experts - so the name of the game is to make
yourself employable - Better to be a good average lawyer with a job than a
genius on the dole.
Lastly, Anthony, be careful with recruitment agencies regardless of the
discipline ie law, accounting, sales etc ... they generally want names for
their databases and are not really interested in you as they consider the
hiring companies to be their 'client'. You, in effect, are their product
which they are trying to sell - they have little interest (usually) in
getting to know you and proactively placing you in a position. No one will
ever represent you better than you represent yourself so my advice is to
hone your presentation/ CV/ interview skills and job seeking skills and
approach firms personally or through a network. A referral from someone you
met is worth far more than the time you waste on recruitment consultants who
have never even done the job you are applying for and don't really
understand the role or you. Let me just mention that NSW Police Force is
currently specifically targeting law graduates and lawyers on a fast-path
program to employment as a prosecutor... just another option ... all my law
experience to date has been criminal in the police and I have spent hundreds
of days in court over the last 4 years which places me in a great position
from a litigation perspective.
In summary forget about 'age' ... focus on tailoring your individual life
experience to what the employers of ethical law firms and organisations are
looking for.
I hope the above has been of some help to some people. If anyone has any
specific questions feel free to ask.
I wish you all the best of luck and look forward to meeting you in the
future
Regards
Dale