Director of SafeChoice Domestic Violence Shelter Services (Vancouver, WA)

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Mar 28, 2024, 6:52:12 PMMar 28
to NSVRC Job Opportunities

Status: Fulltime

Pay Range: $31.45 Per Hour + Bilingual Differential + Eligible Shift Differentials

Benefits: Visit our Benefits and Perks Tab by Clicking Here


·       Gain approval for, track, and participate in activities that meet the organization's 1% for Social Change initiative.

·       Incorporate the YWCA's commitment to social justice by understanding how racism, sexism, classism, and other oppressions intersect and are embedded in institutions. Seek opportunities for continued learning about racial, gender and class equity.

·       Assure that participants, staff, volunteers, and community partners are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background.

·       Provide leadership and direction to program staff, ensuring YWCA's commitment to racial and gender justice is embedded in program decisions and operations.

Program management and supervision

·       Monitor and track expenses related to shelter services and operations.

·       Establish and maintain policies and procedures that meet the requirements of applicable contracts, grants, and state and federal laws.

·       Identify and report on health and safety risks, accidents, incidents, injuries and property damage and comply with workplace policies and procedures for risk management and workplace health and safety.

·       Ensure that all direct reports are in compliance with YWCA and grant/contract required domestic violence training, service provision, and reporting.

·       Develop a shelter training plan for SafeChoice staff, volunteers and interns.

·       Create and manage monthly shift schedules for staff, volunteers and interns that is sustainable and ensures proper 24/7 coverage for the shelter program and back up support.

·       Facilitate team meetings, debriefings, and individual staff check-ins with all direct reports.

·       Act as a liaison with community partners, with an emphasis on other DV providers and shelter providers.

·       Provide information to local social service agencies regarding SafeChocie shelter services and statistics.

·       Collaborate with the Family Services Manager to ensure supportive services are available and accessible to families at the shelter.

·       Collaborate with the Director of Housing and Hotline services as needed.

·       Provide 24-hour back-up for shelter staff via cell phone on a rotating basis, with colleagues.

·       Manage additional projects in relation to shelter services.

·       Work closely with the Vice President of Domestic Violence Services to ensure shelter services are accessible and supportive for survivors.

·       Maintain compliance with local and internal regulations such as Washington Administrative Code, and confidentiality laws, mandatory reporting, and others as applicable.

·       Ensure tracking and recording statistics through Infonet.

·       Attend and actively participate in organization and community meetings, as appropriate.

·       Have a valid driver's license, safe driving record and ability to operate a vehicle

·       Meet annual program training requirements.

·       Provide additional support for SafeChoice services as needed.


Related education:

·       Knowledge of trauma and best practices for creating a trauma-informed work environment for survivors receiving services.

·       Has a strong working knowledge of racial equity and commitment to advance anti-racism and inclusion framework in programming, policies and practices

·       Bachelor's degree in a social services, mental health or closely related field or 3 years equivalent experience in addition to the experience requirements listed below.

Related experience:

·       Two years of experience providing advocacy to victims within a domestic violence program

·       One year of experience providing effective coaching, guidance, leadership, supervision to staff and/or volunteers.

·       At least one year direct experience with shelter or residential services for persons impacted by trauma.

·       A minimum of fifty hours of training on domestic violence issues and advocacy within the past three years.

General Requirements:

·       Complete and pass a background check;

·       Complete the training requirements, pursuant to WAC 388-61A-1085;

Strong ability to lead: supervisors make sure the day-to-day work gets done; leaders do so while strategically motivating staff and volunteers to improve performance and further the mission of the organization.
Ability to work in a team: modify the way a challenge is resolved if it is in the best interest of the organization and participants to do so.
Strong project management skills: maintain a strategic focus while simultaneously managing multiple projects, deadlines, goals, and program needs.
Strong problem-solving skills: resourceful and able to resolve challenges while knowing when it's time to stop and ask questions or seek additional guidance.
Strong technological skills: effectively use common software programs (like MS Office, Excel, and PowerPoint) to fulfill position related expectations.
Strong soft-skills: adapt work and communication style to mitigate unnecessary tension, improve efficiency, increase morale, and make programmatic improvements with little or no prompting.


Don't meet every single requirement after reading through this post? You may be just the right candidate for the role or future roles, and please know we value lived experience! Studies have shown that due to white supremacy culture systemically oppressed communities are less likely to apply to jobs unless they meet every single qualification. YWCA Clark County is dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways.



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