Re: 6.4 SP2 Update 2

Shaun Pond

unread,

Jan 27, 2010, 12:55:45 AM1/27/10

to

Cwlewis,

are there any log files in c:\Program Files\Common Files\Novell\Logs
for the updates?

--

Shaun Pond

unread,

Feb 1, 2010, 6:32:14 AM2/1/10

to

Cwlewis,

if what Dave suggests doesn't work, I might get Lumension to do a webex
session to clean this up, let me know how it goes...

--

Shaun Pond

unread,

Feb 3, 2010, 8:54:53 AM2/3/10

to

Cwlewis,

yes - I think we may need to arrange a webex session with Lumension, is
that OK?

--

Shaun Pond

unread,

Feb 5, 2010, 5:36:58 AM2/5/10

to

Cwlewis,

ticket 100205-000006 raised (quoted so I can tie it to this thread).

--

Shaun Pond

unread,

Feb 11, 2010, 3:49:55 AM2/11/10

to

Cwlewis,

Lumension say from the error you're getting, it looks like an earlier
update failed - do you have SQL server management studio express
installed on this server? If so, can you look at the columns in the
dbo.products table? I have those 2 columns in mine...

--

Shaun Pond

unread,

Feb 12, 2010, 5:33:19 AM2/12/10

to

Cwlewis,

I have those, plus InstallFlag, LicensedFlag and Authorized. So, I
think it's webex time. I guess Monday isn't a good time, so how does
Tuesday sound? I have no calls in my afternoon (your morning...)

--

Shaun Pond

unread,

Feb 12, 2010, 10:42:51 AM2/12/10

to

Cwlewis,

OK, look out for an email from me, I'll be aiming for some time
reasonably early in your morning (say after 9), since 9am for you is
2pm for me...

--

Shaun Pond

unread,

Feb 17, 2010, 8:12:17 AM2/17/10

to

Cwlewis,

TID 7004712, buried near the bottom "The Product Version will change in
the Web UI under About and Options > Support to 6.4.2.1573"
I finally did get to eat, thanks, seemed like a loooong day....

--

Shaun Pond