Re: Workstation Manager, VPN Tunnels and Altel/Verizon Wireless

[Craig Wilson]

For Verizon, you need to run VZ Access Manager and select the "NDIS Mode"
option.
You may want to contact Altel to find out if they have a similar setting.

--
Craig Wilson - MCNE, MCSE, CCNA
Novell Knowledge Partner

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Suggestions/Opinions/Statements made by me are solely my own.
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"jcsmith1" <jcsm...@no-mx.forums.novell.com> wrote in message
news:jcsmith...@no-mx.forums.novell.com...
>
> I posted this in the wrong forum:
>
> We're been working through this issue for a very long time and it's
> been slowly growing into a more widespread problem.
>
> The issue is this: On our ZenWorks 7 boxes when a connection is
> established via a Verizon or Altel wireless card, 30 seconds after a VPN
> tunnel is established the wireless connection is terminated. We know why
> it's terminated and it's because private network data gets sent to the
> ISP and after 20-30 times the ISP will just terminated the session.
>
> We also know which component is sending the data: Workstation Manager.
> We know this after slowly rebuilding the image and testing after each
> update. We know disabling Workstation Manager will resolve the issue,
> but it is not a resolution. We also know going to ZCM 10 will resolve
> the issue, but we're still not at a point where we're happy with this
> software in our environment.
>
> We also know that since we started working with ZCM10 we've stopped
> registering our workstations with ZenWorks 7 and we know that
> Workstation Manager is related to this service. We have log files which
> I will be posting later once I have them.
>
> Also it's seen that only newer workstations or re-imaged workstations
> are exhibiting this behavior. So the new conclusion I have come up with
> is that maybe Workstation Manager works differently when the workstation
> is unmanaged?
>
> I've been trying to find confirmation of this. I will be doing more
> tests as well, but thought I would go ahead and get the post rolling in
> the event that it's another dead end.
>
> We've tried the latest non-beta version of Zen 7.
>
>
> --
> jcsmith1
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> View this thread: http://forums.novell.com/showthread.php?t=395181
>

[Craig Wilson]

I doubt it would shed much light nor would it be of use if it did.
They key would be to configure the cards to not disconnect when they detect
certain traffic.
I would be surprised if Altel did not have a similar configuration.

The reason why some work and others do not, most likely comes down to VPN
Software Version or perhaps the default configuration between different
versions.

--
Craig Wilson - MCNE, MCSE, CCNA
Novell Knowledge Partner

Novell does not officially monitor these forums.

Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.

"jcsmith1" <jcsm...@no-mx.forums.novell.com> wrote in message
news:jcsmith...@no-mx.forums.novell.com...
>

> Thanks for the reply, Craig.
>
> We have about 300 wireless cards of which about 30 are having this
> issue. Any theories as to why the 290 work fine? Also NDIS mode is
> apparently not an option on the Altel cards and there's question of can
> we fix the problem instead of switching to Verizon.
>
> I should have the WM.log files shortly, I'm not sure if these will shed
> any more information.