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Zen App Window doesn't launch

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rwn...@av.k12.mo.us

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May 24, 2006, 3:18:43 PM5/24/06
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Has anyone run across this problem?:
We have Win98 machines running Zen Agent 4 that
just can't seem to handle the upgrade to Zen Agent 7.
What happens is that after the upgrade
The Application Window never even appears.

The intallation of the upgrade over ver.4 goes fine
but when the machine reboots
The Application Window doesn't show up.
Nor can you cause it to run by calling it from
the Start | Programs menu.

There are occasional Win98 machines that the Zen7
App Window runs fine on, but this is the exception.

We've had this same problem with the Zen 6.5 Agent
and were hoping that Zen 7 might fix it, but
apparently not.

Could there be something in Windows preventing
the Application Window from Launching?

Thanks for the help,
-Rick

craig wilson

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May 24, 2006, 4:09:06 PM5/24/06
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I believe 98SE2 is required.
You may want to make sure the problem PCs are not straight 98.


--
Craig Wilson
Novell Product Support Forum Sysop
Master CNE, MCSE 2003, CCN

rwn...@av.k12.mo.us

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May 25, 2006, 9:12:51 AM5/25/06
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The version is 98SE ver. 4.10.2222.
The installation seems to go fine, just when it's finished
the App. Window doesn't work. Zen4 Agent works fine.
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