Re: Challenge response

[Mirko Guldner]

We are seeing the same problem here.

Any ideas?

Thanks,
Mirko

On 08.12.2009 17:06, nlewis wrote:
>
> Virtual Office 1.6
>
> I have an annoying problem.
>
> I have Challenge response setup and working, if a user logs in via a
> netware client they are prompted to set their challenge response(if not
> already set)
>
> Using the VO webpages a user can log in and reset their password, all
> working good.
>
> However if a new user,logs directly in to the VO server, they can login
> and reset their password, but are not being prompted to set their
> challenge questions and answers.
> As we have users who never attend onsite, they can' set their
> question/answers
>
> At the bottom of the page is a error stating "task could not be
> completed"
>
> any suggestions?
>
>
> thanks
>
>

[Mirko Guldner]

These two exceptions are in the log file:

CRSetup java.lang.NullPointerException at
com.novell.crsetup.CRSetup.createCRSetFromChallengeSet(Unknown Source)
at com.novell.crsetup.CRSetup.getChallengeResponseData(Unknown Source)
at com.novell.crsetup.CRSetup.getData(Unknown Source) at
com.novell.vo.gadgetManager.BaseGadgetInstance.callGetData(Unknown
Source) at com.novell.vo.gadgetManager.GadgetManager.callGetData(Unknown
Source) at com.novell.vo.gadgetManager.GadgetGetDataThread.run(Unknown
Source)

java.lang.NullPointerException at
com.novell.crsetup.CRSetup.createCRSetFromChallengeSet(Unknown Source)
at com.novell.crsetup.CRSetup.getChallengeResponseData(Unknown Source)
at com.novell.crsetup.CRSetup.getData(Unknown Source) at
com.novell.vo.gadgetManager.BaseGadgetInstance.callGetData(Unknown
Source) at com.novell.vo.gadgetManager.GadgetManager.callGetData(Unknown
Source) at com.novell.vo.gadgetManager.ContainerGadget.getData(Unknown
Source) at
com.novell.vo.gadgetManager.BaseGadgetInstance.callGetData(Unknown
Source) at
com.novell.vo.gadgetManager.GadgetManager.callGetDataNoLock(Unknown
Source) at com.novell.vo.gadgetManager.GadgetManager.callGetData(Unknown
Source) at com.novell.vo.gadgetManager.ContainerGadget.getData(Unknown
Source) at
com.novell.vo.gadgetManager.BaseGadgetInstance.callGetData(Unknown
Source) at
com.novell.vo.gadgetManager.GadgetManager.callGetDataNoLock(Unknown
Source) at com.novell.vo.gadgetManager.GadgetManager.callGetData(Unknown
Source) at com.novell.vo.gadgetManager.ContainerGadget.getData(Unknown
Source) at
com.novell.vo.gadgetManager.BaseGadgetInstance.callGetData(Unknown
Source) at
com.novell.vo.gadgetManager.GadgetManager.callGetDataNoLock(Unknown
Source) at com.novell.vo.gadgetManager.GadgetManager.callGetData(Unknown
Source) at
com.novell.vo.gadgetManager.GadgetManager.buildXMLResponse(Unknown
Source) at
com.novell.vo.gadgetManager.GadgetManager.buildRenderedResponse(Unknown
Source) at
com.novell.vo.gadgetManager.GadgetManager.processPortalServiceRequest(Unknown
Source) at com.novell.vo.PortalServiceServlet.processRequest(Unknown
Source) at com.novell.vo.PortalServlet.doGet(Unknown Source) at
javax.servlet.http.HttpServlet.service(HttpServlet.java:697) at
javax.servlet.http.HttpServlet.service(HttpServlet.java:810) at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:199)
at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:145)
at
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210)
at
org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
at
org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
at
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:139)
at
org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
at
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505)
at
org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
at
org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
at
org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2460)
at
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:133)
at
org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
at
org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:119)
at
org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
at
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at
org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
at
org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
at
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:127)
at
org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
at
org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
at
org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:157)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:200)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:283)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:773) at
org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:703)
at
org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:895)
at
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Thread.java:534)

[Renate Becker]

We dicovered the problem

nlewis schrieb: