Dell Poweredge 2600 and ArcServe 9

[GT]

Hi all,

We bought a Dell Poweredge 2600 server and am trying it get it going with
ArcServe 9.01.

Initially, we could not get a driver to load on the system board SCSI ports
that could actually find a host adapter, so we added in an Adaptec 29160
board and moved the tape driver over to that.

So, now we load the Adaptec driver, load Arcserve, and everying seems fine,
until we try to do anything with the tape drive, where we get "Illegal
Command" errors and errors like this in the tapesrv.log file....

Jan 12 17:20:54 [282]SCSI-ID 6: (SCSI READ)
Jan 12 17:20:54 [282] (05) *** Illegal Request ***
Jan 12 17:20:54 [282] CCB.cdb[] = 08 01 00 00 01 00
Jan 12 17:20:54 [282] E6033 Invalid field in CCB (24 00)
Jan 12 17:20:54 [282] E6092 Fatal - Uncorrectable error - Software Error
Jan 12 17:20:59 [296]STANDARD.NLM for Group [SGROUP1] loaded successfully
Jan 12 17:20:59 [296]STANDARD.NLM is loaded
Jan 12 17:20:59 [282]
Jan 12 17:20:59 [282]
Jan 12 17:21:00 [282]TAPESVR.NLM has been loaded successfully
Jan 12 17:21:46 [297]Confirmation done by user: - Destroy [Unknown Product]
tape ? : Yes
Jan 12 17:21:47 [297]SCSI-ID 6: (SCSI READ)
Jan 12 17:21:47 [297] (05) *** Illegal Request ***
Jan 12 17:21:47 [297] CCB.cdb[] = 08 01 00 00 01 00
Jan 12 17:21:47 [297] E6033 Invalid field in CCB (24 00)
Jan 12 17:21:47 [297] E6092 Fatal - Uncorrectable error - Software Error
Jan 12 17:21:47 [297][27ed8564] Quick Erase Request Received for device 0,
EraseMode = 0
Jan 12 17:21:47 [297]SCSI-ID 6: (SCSI READ)
Jan 12 17:21:47 [297] (05) *** Illegal Request ***
Jan 12 17:21:47 [297] CCB.cdb[] = 08 01 00 00 01 00
Jan 12 17:21:47 [297] E6033 Invalid field in CCB (24 00)
Jan 12 17:21:47 [297] E6092 Fatal - Uncorrectable error - Software Error
Jan 12 17:21:48 [297]E6001 [27ed8564] Error Erasing: ILLEGAL COMMAND
Jan 12 17:21:49 [290]SCSI-ID 6: (SCSI READ)
Jan 12 17:21:49 [290] (05) *** Illegal Request ***
Jan 12 17:21:49 [290] CCB.cdb[] = 08 01 00 00 01 00
Jan 12 17:21:49 [290] E6033 Invalid field in CCB (24 00)
Jan 12 17:21:49 [290] E6092 Fatal - Uncorrectable error - Software Error

Any thoughts?

TIA,

GT

[Marcel Cox]

What NetWare version are you using? What support pack level? What
version of ADPT160M.HAM? There are some versions of ADPT160M.HAM that
cause problems. Generally, versions from 2003 should be OK.
Independently of the driver issue, you might also have a tape drive
detection issue. E.g. Arcserve might incorectly detect your tape drive
and assume it's a different type of drive than you actually have. This
can cause problems with Arcserve sending unsupported commands to the
drive. This may typically happen if you have a very new model of tape
drive, or a very exotic drive. You should check whether your drive is
in the Arcserve hardware compatibility list.
Finally, there is the possibility of hardware issues. For instance your
streamer might be faulty or your SCSI bus badly terminated.

--
Marcel Cox (using XanaNews 1.15.8.5)