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Backup Exec 8.5 and HP Ultrium 215

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Chris Meisinger

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Dec 4, 2003, 2:14:26 PM12/4/03
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I am having some backup issues with Backup Exec 8.5 running on Netware
5.1. I am backing up to a HP Ultrium 215. I am receiving this error
when trying to backup...
.
@
@
@

Vendor: HP
Product: ULTRIUM 1-SCSI
ID: ??
Firmware: N26D
Function: Write filemark(6)
Error: Timeout(1)
Sense Data:
00 00 00 00 - 00 00 00 00 - 00 00 00 00 - 00 00 00 00
00 00 00 00 - 00 00 00 00 - 00 00 00 00 - 00 00 00 00

Anybody have any ideas? I updated to the latest firmware for the drive
but that didn't seem to help any.

Thanks,

Chris

Barry St.John

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Dec 4, 2003, 5:46:59 PM12/4/03
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That usually indicates a tape fault, but could also be the tape drive.
Is this a new drive? New BE installation?

Also, your message indicates NW5.1, but this is a NW4x forum. Please
confirm the version of NetWare.
--
-Barry. [Novell Support Forums SysOp]


Chris Meisinger

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Dec 5, 2003, 9:21:52 AM12/5/03
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I used new tapes and new cleaning tapes still receive the same error.
Nothing had changed before the error happened and yes we are running
5.1 sorry I didn't realize I was posting to the wrong group.

Barry St.John

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Dec 5, 2003, 2:29:38 PM12/5/03
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In article <3FD093C7...@spamnotdascon.com>, Chris Meisinger wrote:

> Nothing had changed before the error happened

I would start by diagnosing the tape drive (or call their tech
support).

> and yes we are running 5.1 sorry I didn't realize I was posting to
> the wrong group.

No prob. Just needed to be sure. So far the issue isn't NetWare
version specific.

Chris Meisinger

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Dec 5, 2003, 3:25:16 PM12/5/03
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Barry St.John wrote:

  
I would start by diagnosing the tape drive (or call their tech 
support).
  



I talked to HP yesterday and he said it was an issue with my controller being 
to slow.  I personally think it's the drive but he is unwilling to replace 
it until I purchase a faster controller and try it.  




  

    

  

  
No prob.  Just needed to be sure.  So far the issue isn't NetWare 
version specific.

--
-Barry. [Novell Support Forums SysOp]
  



Thanks for your help I'll see if the faster controller helps on Monday if
not I will have the drive replaced.



  

  









Barry St.John
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Dec 5, 2003, 5:31:03 PM12/5/03
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For that drive you want an LVD/SE controller than can do at least 
40MB/s.
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