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Installation small business 5.1 on Pentium 4 1.4 GHz

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b...@lake-electronics.nl

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Jul 17, 2002, 6:52:11 PM7/17/02
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Installing NSBS normally on a Pentium 4 1.4 GHz (512 MB RAM, 2x 80 GB
IDEATA 7200 rpm) will cause to hang the server or load and shows
TEMPORARY on the left side of the screen. NWCONFIG doesn't work, so the
server has to be brought down to shut it off.
I think it has something to do with the CPU, but even when I'm using the
patch 4pent.exe it still doesn't seem to work properly.
The computer works fine with W95/98/2000 Pro/ XP Pro. So hardware should
itself not be the problem.

Known problem for anyone ??? Please help me and tell me how to get the
system up and running before I really light the system.

Thanxx

Ben

Barry Schnur

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Jul 17, 2002, 8:07:57 PM7/17/02
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Two part problem

1) The updates for a Pentium IV -- which you seem to have addressed.

2) Driver issues for IDEATA drives. Download the later IDEATA drivers and
use them instead.

Barry Schnur
Novell Support Connection Sysop

Please post replies ONLY via the Newsgroup

b...@lake-electronics.nl

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Jul 17, 2002, 8:36:17 PM7/17/02
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You mean the IDEATA drivers that are in SP3 ?
The harddrives are connected to a Promise Fasttrak 100 RAID-1 controller.
They have there own drivers (fasttrak.ham. For the CD I probably need the
new IDEATA drivers. Note : The harddrive and CDROM are NOT connected to
the same IDE channel, so that can't be the problem either.
I'll try the IDEATA drivers first, although installing NSBS 5.1 with the
same harddrive on a Pentium III computer hung when the installation went
to the graphic users interface part. I still think it's very strange, but
I'll use the new IDEATA rivers.

I'll kep in touch. Whatever the outcome may be.

Ben

Barry Schnur

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Jul 17, 2002, 9:03:33 PM7/17/02
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>The harddrives are connected to a Promise Fasttrak 100 RAID-1 controller.
>They have there own drivers (fasttrak.ham. For the CD I probably need the
>new IDEATA drivers. Note : The harddrive and CDROM are NOT connected to
>the same IDE channel, so that can't be the problem either.
>I'll try the IDEATA drivers first, although installing NSBS 5.1 with the
>same harddrive on a Pentium III computer hung when the installation went
>to the graphic users interface part. I still think it's very strange, but
>I'll use the new IDEATA rivers.
>
Ah, I missed the reference to the Promise Fasttrak RAID controller in your
first post -- it might be driver problems here -- not sure, I avoid using IDE
on servers, even with RAID IDE controllers.

Stuart Robinson

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Jul 18, 2002, 2:57:28 AM7/18/02
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> although installing NSBS 5.1 with the
> same harddrive on a Pentium III computer hung when the installation
> went to the graphic users interface part.

Seen that several times. NW 5.1 seems fussy about Video cards.

In one case a server (5.1 + SP2) had been running for 9 months or so and I
had to down it to add ADSL. On restart it kept hanging at the Novell slash
screen, which is what normally happens when it dos not like the video
card.

Changed the video card for another type, and it worked fine (still is).

Stuart.

b...@lake-electronics.nl

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Jul 18, 2002, 7:10:39 AM7/18/02
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You missed the reference to the Promise Fasttrak RAID controller in my
> first post, because the harddrive was at first only connected to the
IDEATA interface and even then the problems occur. I'm usingusing IDE
drives on servers from Novell 2.x till 5.x, even with RAID IDE
controllers. I've sold and build about 60 of them, but never ever had
sever problems. Only P III machines needed the P III patch.

Igot another thread about troubles with video cards and that can also be
possible, cause I tried to install NSBS 5.1 on a P III 667 machine on the
same harddisk and when the installatioen should go to the GUI I get a
cursor on the right on my blue screen (tries to immitate Mickeysoft haha)
and the system hangs. Today I'll buy another videocard to see if this is
the case. I'll tried others, but there all to new I think. I'll try to
get a PCI card to try it out and look what the developments are.

But thanx I'll keep trying and use the new IDEATA drivers and a new
videocard.

Ben

Barry Schnur

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Jul 18, 2002, 2:17:51 PM7/18/02
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OK -- could indeed be the video card.

There are some issues with various iterations of the Novell IDEATA drivers and
various versions of IDE controllers on motherboards (examples include
Highpoint controllers and some of the embedded Via controllers). With the
Promise controllers, the deal is to use their drivers -- they are proprietary
hardware solutions which need the Promise folks drivers -- seems they do work
ok though I've not tried them.

Since my clients typically are happy with 30G of storage space or less, I
typically run to SCSI solutions as the cost trade offs are not that major in
the general scheme of things and I *know* I can get SCSI systems to work, and
work well, with Netware servers.

b...@lake-electronics.nl

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Jul 23, 2002, 2:02:42 PM7/23/02
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Changed the video card for another type, and it still is not working
properly. Maybe of some importance the harddisk I'm using is a WD800BB
(80 MB 7200 rpm IDEATA 100). It seems when the installation procedure
wants to go on after choosing the keyboard and the ps/2 mouse and VGA
(still in the beginning blue screens)the system hangs. I get a white
blinking cursor on the middle rightside of my screen (still blue).

Please someone help this desperate Novell (by now ) nono.


ThanXX


Ben

Barry Schnur

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Jul 23, 2002, 5:22:46 PM7/23/02
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Ben, which IDEATA driver are you using at this point? The one's in SBS 5.1
are pretty problematic.

Stuart Robinson

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Jul 23, 2002, 5:44:29 PM7/23/02
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> Maybe of some importance the harddisk I'm using is a WD800BB
> (80 MB 7200 rpm IDEATA 100)

It could be, although I dont know that particular setup.

Whilst it ought to be possible for Novell to write IDE drivers that work
reliably and with all configurations they dont.

So if your IDE setup does not work (its not uncommon) you have to install
SCSI disks.

I have thought of putting a line in my terms and conditions, 'Netware is
not supported on IDE disks'


Stuart.

b...@lake-electronics.nl

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Jul 23, 2002, 7:31:45 PM7/23/02
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In my Novell time I've installed about 80 servers at least from Novell
3.x and higher. A lot of them where with IDE disks, because of the amount
of money a customer wants to spent. Never in all these years I'd really
had such a problem installing just a simple NSBS server. Not even with
MicroSoft SBS 4.5. At the moment

For your info : I start install.bat from the CD. I can choose whether to
install in English. Further I'm asked the NDS version, nationality and
keyboard layout. Then I get the well known question whether I'm using a
PS/2 mouse and what kind of VGA I'm using (all of this happens on the
blue screen). When I then enter the machine just hangs and my cursor
appears. I haven't got the chance to select drivers for IDE,LAN or
whatever. Why so early and in the beginning these problems already ? I've
made a CD of my own with the Pentium 4 patch on it and it has the exactly
the same results.

I also tried another VGA card with a PCI-slot, but no change.

What else do you need to know to help me get out of these troubles ?

Ben. (by the way thanx for your time so far)

b...@lake-electronics.nl

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Jul 23, 2002, 7:32:48 PM7/23/02
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Barry Schnur

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Jul 23, 2002, 9:33:47 PM7/23/02
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Ben, as I noted before the IDEATA drivers that ship with SBS 5.1 can be
problematic. You might try replacing them during the install process with the
drivers available from:

http://developer.novell.com/devres/sas/driver/ddrivers.htm#Novell

I realize that there are reasons which dictate use of IDE drives in servers --
while for me I have been successful in avoiding their use nearly all of the
time, I can accept that conditions dictate the choice.

The thing is, often enough (especially with NetWare) this can require some
extra care in configuration.

Personally, if I *had* to configure an IDE based NW 5.1 server (which would be
something dictated by cost), I'd also save a few bucks and go with a Pentium
III 866 or similar CPU as well. I guess I'd look to avoiding potential IDE
driver issues by going with an Intel based controller chipset as well.

Even so, the problematic nature of the IDE drivers in the SBS 5.1 distribution
would still dictate avoiding those drivers and going with the more recent
release.

Stuart Robinson

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Jul 24, 2002, 3:45:14 AM7/24/02
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> What else do you need to know to help me get out of these troubles ?

I have installed a fair few Novell servers in my time too.

Netware 2, 3.x and 4.x was never a problem (for me) under IDE.

Netware 5.x is definitely a problem, as Barry says there are particular
problems with some versions.

However there are some combinations of hardware where Netware 5.x will not
install under IDE, my own test server was an example, to get a reliable
working copy of Netware 5.x I had to install a SCSI disk.

Customers do ask me to install 5.x on IDE but I always warn them that
there are no guarantees that it will work, some do some dont.

If you do get past the install stage its my experience that the IDE setup
is as reliable as SCSI.

Stuart.

b...@lake-electronics.nl

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Jul 24, 2002, 5:18:58 AM7/24/02
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Hi there,

It definately has to do with IDE, because I took an older and smaller IDE
drive and run the installation. I first had to install and deliver two
other servers this weekend (Microsoft SBS 2000), so I couldn't try this
in an earlier state.
Now I don't seem to have aproblem installing Novell. So the problem
seems to be the Western Digital harddrive I'm using. Shall I contact them
or Novell ???

What do you think is best ??

Thanx for all your time by the way.

b...@lake-electronics.nl

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Jul 24, 2002, 6:01:44 AM7/24/02
to

Hi there,

It definately has to do with IDE, because I took an older and smaller IDE
drive and run the installation. I first had to install and deliver two
other servers this weekend (Microsoft SBS 2000), so I couldn't try this
in an earlier state.

Now I don't seem to have a problem installing Novell. So the problem

seems to be the Western Digital harddrive I'm using. Shall I contact them
or Novell ???

What do you think is best ??

Thanx for all your time by the way.

After getting the new IDE-drvers from the URL you gave me how do I use
them ? Because long for the screens where I can choose for the drivers
like IDEATA,LAN and so on the system already hangs. How do I still get
the CD to use the new drivers I downloaded. (place them on a new burned
CD ? and if so on whaat directory and if it is the case in what zip-
file ?

Lot of questions for a man who thanx to the both of you nearly reached
it's goal. I'want to make it work cause the drives are bought and paid
for. Next time I 'll use SCSI.

But thanx for helping me out the way you're doing.

Ben.


Stuart Robinson

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Jul 24, 2002, 12:08:27 PM7/24/02
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> What do you think is best ??

Install SCSI

Stuart.

Barry Schnur

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Jul 24, 2002, 1:21:31 PM7/24/02
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I doubt it is the drive causing the problem here -- once the newer drivers are
in the mix.

There are a couple of ways you can get the drivers into the install process.

One that I have used is to set up the DOS partition on the drive including a
C:\NWSERVER directory and simply place the later versions of the drivers in
that directory. That should force NetWare to see those drivers during the
install.


By the way, for SCSI based systems, I like the TekRAM DC390U2W controller --
it is not expensive (less than $150 US) and includes cables and termination (a
4 device U2W cable with LVD termination, a 2 device UW cable, and a 2 device
50 pin cable).

b...@lake-electronics.nl

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Jul 24, 2002, 4:38:15 PM7/24/02
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OK,

I'll surrender. (hahaha)

Thanx Stuart.

b...@lake-electronics.nl

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Jul 24, 2002, 6:15:14 PM7/24/02
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OK,

Tomorrow I'll look for SCSI disks and a controller.

I surrender (hahahaha)

Thanx.

Barry Schnur

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Jul 24, 2002, 7:22:07 PM7/24/02
to
I just realized -- you are in New Zealand -- costs might be a tad higher there
for SCSI devices.

One of our sysops is a New Zealand native, but recently located to the US --
he might have some ideas for sourcing local to you.

b...@lake-electronics.nl

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Jul 25, 2002, 7:21:44 AM7/25/02
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Hi there,

Sorry, but I'm living in a little country called The Netherlands
(Europe). But you're right about the cost of SCSI drives, whereas a 80 GB
IDEATA 133 7200 rpm costs about 165,00 US dollars and the same drive, but
then SCSI is about 700,00 US dollars. Quite a difference isn't it.

By the way even Compaq in the beginning used IDE drives in their servers
(Prosignia). You should think that Novell should have no problem with
IDE. Well the opposite seems to be that way. I was lucky for al those
years I think having no problem using IDE drives.

Maybe you can give me sites or the address of places where I can order
drives for normal prices and a controller too.

Thank you,

Ben

Barry Schnur

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Jul 25, 2002, 12:50:12 PM7/25/02
to
>Sorry, but I'm living in a little country called The Netherlands
>(Europe).

Ah -- yes -- well at least it is prettier than Belgium <g>

Regarding drives, the price 'turn point' for SCSI is the 70G drives, typically
you can get new 7200 36G drives for about $200 (sometimes less if you shop a
lot), so two of these drives come to $400. Still a fair amount of extra
expense compared to $160 though for a single 80G drive. I am not including
the SCSI controller since I assume you are also using tape backup on the
server which would require a SCSI controller.


>
>By the way even Compaq in the beginning used IDE drives in their servers
>(Prosignia). You should think that Novell should have no problem with
>IDE. Well the opposite seems to be that way. I was lucky for al those
>years I think having no problem using IDE drives.

The thing here is getting a motherboard that either is directly supported by
the Novell released IDEATA drivers, or one that has included drivers for
NetWare. There are a number of motherboards (in particular those NOT using
the newest VIA chipsets, or Highpoint or Promise IDE controllers) which should
work just fine with NetWare 6. Further, in at least *some* cases, Promise is
providing NetWare drivers for their IDE controllers.

One thing to consider though, is that IDE drives are STILL being manufactured
to 'workstation environment standards' and not 'server environment standards'
-- thus you get 1 and 3 year warranty support for IDE drives and the working
assumption is that the drive will be subject to 10 hour a day, 5 day a week,
50 week a year duty cycles as opposed to 24/7/365 for server class SCSI
drives.

Regarding sources, one place I look is Buy.com -- they have a UK portal in
addition to the US portal. The US price they offer for a 7200 Barracuda 36G
drive is $214.

Regarding the TekRAM - they have distribution support in the UK as well:

http://www.tekram.com/disti.asp?Country=UK


One of the other sysops is located in Cologne -- he uses the TekRAM
controllers a lot and may well have a handle on sources on the continent (as
well as sources for SCSI Drives).

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