Re: OES2 SP2a

[Thorsten Kampe]

* jeyler (Thu, 14 Jan 2010 20:46:03 GMT)
> Over Christmas, we upgraded our OES2 servers with the SP2a. 2 of our
> servers have frozen up and have had to be restarted.

What exactly do you mean by "frozen"? No keyboard input possible, no
ping?

> Is anyone else experiencing this issue, and if so, any
> suggestions/helps as to what might be causing this?

Sounds like a driver or hardware problem...

Thorsten

[Joseph Marton]

On Thu, 14 Jan 2010 20:46:03 +0000, jeyler wrote:

> Over Christmas, we upgraded our OES2 servers with the SP2a. 2 of our

> servers have frozen up and have had to be restarted. Is anyone else

> experiencing this issue, and if so, any suggestions/helps as to what
> might be causing this?

Are there any errors in /var/log/messages that correspond to about when
the lockups occurred?

--
Joe Marton
Novell Knowledge Partner

[Thomas Reiß]

jeyler schrieb:
> Hello,

> Over Christmas, we upgraded our OES2 servers with the SP2a. 2 of our
> servers have frozen up and have had to be restarted. Is anyone else
> experiencing this issue, and if so, any suggestions/helps as to what
> might be causing this?

> Thank You.
>
>
Hmm....

- Can you ping your Server when it freeze, but you can't interact with
Mouse/Keyboard?
- Freeze your Server at Backup Time?
- Freeze your Server when Big Write Operation runs?
- Freeze your Server when you run a tsattest also?

looks like then you have similar Problem like me.
Good to know....

Thomas

[Joseph Marton]

On Fri, 05 Feb 2010 15:06:03 +0000, jeyler wrote:

> No Keyboard, No Mouse, No Ping, No communication with monitor after it
> freezes.
> The server was running fine before the update. We are running a 16
> channel 3ware RAID Card. The mysql database has crashed tables after
> each crash.

But you still didn't answer my question.

Are there any errors in /var/log/messages that correspond to about when
the lockups occurred?

> We have a Trend SuperMicro server, and we can tell when it is running
> properly because the blue lights on the front are flickering. We also
> know when the server freezes up because we can hear the fans speed up
> and their volume increases, and when we go in to look at the server,
> there are no lights at all. When we try to look at the server screen,
> there is no communication with the monitor. The only thing we can do is
> a restart.

Sounds like a hardware problem to me. If the fans are increasing then
that usually indicates the box is heating up. Not a good sign. Does the
manufacturer offer any hardware diagnostics you can run?

[Thomas Reiß]

jeyler schrieb:

> No Keyboard, No Mouse, No Ping, No communication with monitor after it
> freezes.
> The server was running fine before the update.
> We are running a 16 channel 3ware RAID Card.
> The mysql database has crashed tables after each crash.
>

> We have a Trend SuperMicro server, and we can tell when it is running
> properly because the blue lights on the front are flickering. We also
> know when the server freezes up because we can hear the fans speed up
> and their volume increases, and when we go in to look at the server,
> there are no lights at all. When we try to look at the server screen,
> there is no communication with the monitor. The only thing we can do is
> a restart.
>
>

- Is this a 64bit System?
- Are the latest (January) updates installed?
- Did this happen when Backup ist running?
- Is CPU Load on 100% when it happen, when yes, what Process (smdrd?)

When all is yes, than that could be a Kernel Lock Problem (like i've got
it with my Backupsoftware).

But this should resolved with latest Patches.

Regards
Thomas