Red Carpet, SUSE LINUX Enterprise Server 8

[gnhel...@hotmail.com]

for x86 and Nterprise Linux 1.0 on Linux.

Downloaded my software through the Easy Upgrade Fulfillment tool which my
company owns.

My install of Linux Enterprise server went wonderfully(impressive). The
install of Nterprise goes smooth until it hits the "Gathering information
for red carpet install". The install just stalls indefinitely until I
interrupt it with a ctrl-c. It then gives me an error message about not
being able to contact Novell's Red Carpet Server and to make sure I had an
internet connection. Which as far as I can determine I do have internet
connectivity.

If I continue the install it finishes up fine. I致e reinstalled the server
a couple of times and but still get stumped at this portion.

Now I can ping out to the internet, browse to the internet can someone
help?

I have read another message on this board to continue with the nnls install
after the red carpet stall and it should be ok. Is this the fact?

thanks for your time.
Greg.

[Aaron Gresko]

The RedCarpet install tries to ping redcarpet.novell.com, which
could be why your install is hanging. There is a workaround
described at
http://support.novell.com/cgi-bin/search/searchtid.cgi?/10093377.htm.

[erich....@perseuslabs.com]

I'm experiencing the same issue. Though red carpet seems to have insatlled,
it doesn't seem to function properly. Manually attempting to reference the
following URL produces an apache username/password box. I've no idea what
they might be, but suspect that the client isn't able to provide them
either, and hence the error. <shrug>

"/etc/init.d/rcd start"

# var/log/messages shows...

Aug 30 05:22:45 edirnter rcd[3779]: Red Carpet Daemon 1.4.4
Aug 30 05:22:45 edirnter rcd[3779]: Copyright (C) 2000-2003 Ximian Inc.
Aug 30 05:22:45 edirnter rcd[3779]: Start time: Mon Aug 30 05:22:45 2004
Aug 30 05:22:45 edirnter rcd[3779]: Loading system packages
Aug 30 05:22:46 edirnter rcd[3779]: Done loading system packages
Aug 30 05:22:46 edirnter rcd[3779]: Initializing RPC system
Aug 30 05:22:46 edirnter rcd[3779]: Initializing modules
Aug 30 05:22:46 edirnter rcd[3779]: Could not find module directory
/usr/lib/rcd
/modules -- no modules loaded
Aug 30 05:22:46 edirnter rcd[3779]: Starting server
Aug 30 05:22:46 edirnter rcd[3779]: id=1 BEGIN 'Downloading
https://redcarpet.no
vell.com/data/licenses.xml.gz' (running)
Aug 30 05:22:55 edirnter rcd[3779]: id=1 COMPLETE 'Downloading
https://redcarpet.novell.com/data/licenses.xml.gz' time=9s (failed)
Aug 30 05:22:55 edirnter rcd[3779]: Unable to download licenses info: File
not found - https://redcarpet.novell.com/data/licenses.xml.gz
Aug 30 05:22:55 edirnter rcd[3779]: Starting heartbeat

"rug ping" # Produces the following...

Daemon identified itself as:
Red Carpet Daemon 1.4.4
Copyright (C) 2000-2003 Ximian Inc.
System type: SuSE Linux 8.0 (suse-80-i386)

Server URL: https://redcarpet.novell.com/data
Server supports enhanced features.

# Seems fine.

"rug channels" # indicates the following

Warning: --- No channels available ---

My Internet connectivity is fine (no proxies needed).

Anyone have any suggestions?

-Erich Weidner

[gnhel...@hotmail.com]

> The RedCarpet install tries to ping redcarpet.novell.com, which
> could be why your install is hanging. There is a workaround
> described at
> http://support.novell.com/cgi-bin/search/searchtid.cgi?/10093377.htm.
>

Ok implemented the tid. Install finished in good shape but no Red Carpet
client was installed.

Is this a problem? Something that will bite me down the road?

Otherwise everything appears to be in great shape….. So far..

Thanks.

Greg.

[Aaron Gresko]

Greg,

Make sure that Red Carpet didn't install. Enter ps aux | grep rcd at the
command line and see if rcd is running. If so, the Red Carpet daemon is
installed. Then enter rug at the command line to see if rug is installed.
If you get a help list out you have rug installed.

Either way, you only need Red Carpet if you're going to update your
software. If this isn't an issue, you'll be OK.

[gnhe...@hotmail.com]

Thanks, looks like I got a partial install.

linux:~ # ps aux | grep rcd
root 8167 0.0 0.0 1580 564 pts/0 S 04:36 0:00 grep rcd
linux:~ # rug packages

ERROR: Unable to connect to the daemon: (2, 'No such file or directory')
ERROR: Please ensure that the service is running.
linux:~ # cd /etc/init.d

linux:/etc/init.d # /etc/init.d/rcd start
Starting Red Carpet Daemon
failed
linux:/etc/init.d # ps aux | grep rcd
root 8224 0.0 0.0 1580 564 pts/0 S 04:42 0:00 grep rcd
linux:/etc/init.d # rug packages

ERROR: Unable to connect to the daemon: (2, 'No such file or directory')
ERROR: Please ensure that the service is running.

[dwoo...@yahoo.com]

Create a file in /etc called SuSE-release. SLES8.0 has a UnitedLinux-
release which I guess the redcarpet install doesn't like.

Make the contents of the /etc/SuSE-release file :-
SuSE Linux 8.0 (i586)
VERSION = 8.0

this worked for me.