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Segmentation Fault

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Bret Parkinson

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Jan 28, 2004, 8:56:34 PM1/28/04
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We just receive a new batch of Dells. They have Seagates Barracuda's 7200.7 ultra ATA (ST340014A) in them.

When I first tried to manually image them I received the following error.

Program terminated due to internal segmentation fault.

If I then try again, when I run img I get a floating point exception error. and I end up at the bash prompt.

I put another 40g hitachi drive in the machine and it work fine.

we are running zenworks v4.01.01

Anyone know of any issues with this drive.

Thanks
Bret

Jared L Jennings

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Jan 28, 2004, 11:49:29 PM1/28/04
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Bret Parkinson

Would that be the new SATA drives?
There was a new cool solution that someone just wrote that has the
required modules for those drives. You might check there.

http://www.novell.com/coolsolutions/zenworks/features/trenches/tr_pxe_sa
ta_zw.html

The URL probably didn't wrap.

--
Jared L Jennings, CNE
Novell Support Forums SysOp.
http://support.novell.com/forums/faq_nntp.html

Perusing with XanaNews Reader 1.16.1.3
Geek by Nature, NetWare by Choice.

Jared L Jennings

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Jan 29, 2004, 12:09:05 AM1/29/04
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Sure, you might also try chkdsk with the f option.

Bret Parkinson

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Jan 29, 2004, 12:07:14 AM1/29/04
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Jared,

We delibrately went with ultra ATA drives to avoid that problem - but now seem to have another.

I have just run scandisk on the imaged pc's drives and will try again as someone suggested this in another post.

Thanks for the response.

Bret

Jared L Jennings

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Jan 29, 2004, 12:33:01 AM1/29/04
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Is it happening before it starts copying files or during?
If it is during then there is probably a weird file in the image that
is causing it to hang.

If you imaged a PC that Dell loaded you are very likely to have
problems. So you either have to find a file that is hanging it or make
your own master load and image it.

There is a couple of cool articles about the segmentation fault you
check those out.

Post back if that helps or not.
Don't forget there are a lot of people in this forum that have this
error you might browse though.

Something else I just thought of,

Has this HD ever had Ghost run on it?

What does IMG D output? You should have 4 partitions.

Bret Parkinson

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Jan 29, 2004, 12:27:14 AM1/29/04
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No luck. same error with an image that has had chkdsk with the fix errors option selected. Any other ideas?

Bret

Bret Parkinson

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Jan 29, 2004, 12:43:20 AM1/29/04
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Well I thought I would tried the SATA files just to see what happen even though on the disk it says it is ultra ata and is connected via parrallel cable.

So I replaced the linux. files. Booted up with the same image and it works - although very slow. so far 10minutes has passed for about 12.5% whereas normally atleast 50% would be completed.

Back to your questions.

It dies when it tries setting up the partitions - it does not get to the file stage. After if I run partition magic to see what partitions were setup - it does appear to have created the partitions.

Bret

Bret Parkinson

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Jan 29, 2004, 1:41:27 AM1/29/04
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At 80% it came up with the error again. Not sure what the hell is going on. Will place a call for some highlevel sup.

Mike

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Jan 29, 2004, 8:55:15 AM1/29/04
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Bret Parkinson wrote:

> At 80% it came up with the error again. Not sure what the hell is
> going on. Will place a call for some highlevel sup.

I had run into similar problems when the original system hadn't been
defragged before the image was taken. Seems that fragmentation can
cause problems on the restoring of an image. Once I took a defragged
image, the restore went just fine.

-Mike

Jared L Jennings

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Jan 29, 2004, 12:32:51 PM1/29/04
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Another good point.
It really helps if the image is as perfect as possible.
Also, sometimes ghost messes with the partitions and images will not
restore. So you have to wipe them with img and then let things be
created on their own or manually create the partition with img.

andreas....@hallsberg.se

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Jan 30, 2004, 3:01:35 AM1/30/04
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We have the exact same problem.
We are running Zenworks V4.
When trying to recieve a image to the wkstn that have a Seagates Barracuda
(ST340014A) (40GB) we get "Program terminated due to internal
segmentation fault".

This is not in a Dell though it愀 in a built MSI motherboard AMD system.
But, we have tried the same disktype in several machines and we always
get this "Program terminated due to internal segmentation fault".
It creates a partition but doesn愒 start to recieve any data from the
server.
If i try this several times the disk gets full and it complaines about
that instead.
Then if i delete all the partitions i惴 back from start.

Anyone knows what could be the solution?
Sincerely Andreas Svensson, Hallsbergs kommun, Sweden.

Chris Gotstein

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Feb 2, 2004, 2:45:04 PM2/2/04
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This may or may not be relevant, but when you receive a new Dell, it actually has 2 partitions on it.  One for the brief service tag information and the other for the OS.  If you don't delete the small partition before imaging, ZEN will try to write the new image to the first small partition, not the OS partition.  So before you image a new Dell, you need to delete both partitions to be safe.



>>> Bret Parkinson<bpar...@usc.edu.au> 1/28/2004 7:56:34 PM >>>

andreas....@hallsberg.se

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Feb 3, 2004, 6:12:07 AM2/3/04
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Solved.
Downloaded a util to change the uata mode.
Changed it to 33, did the imaging and then changed it back to 100.
Sincerely Andreas.

http://www.seagate.com/support/disc/utils.html

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