Re: icapture error after upgrade to iPrint client 5.40

[W_ Prindl]

It would have been fine, if this important information about the cli
change, would be included in the readme of the client install, because
nobody has the time to check the whole documentation for OES2 for any
changes one could think of, if there is no indication of changes in the
documentation, which accompanies a client patch.

Further it would be helpful if that change would make it to the help
text of the command itself, as the examples shown there clearly show
the old syntax.

Third, why wasn't the new printer syntax just added as an additional
feature with fallback to the old syntax? Where there any complaints
about the old syntax? Because now we have to change our login scripts
and add an if statement questioning the version of the iprint client
for proper functioning of icapture statements.

--
W. Prindl

Hitesh Menghnani wrote:

>There is a change in the cli of icapture in 5.40. Earlier to capture
>a printer the input parameter required was the printer name but now
>it requires the printer URI. I hope we are not hitting this issue due
>to this. I would recommend you to refer the admin guide for the
>change.
>
>I am not able to locate the bug report you referred below. Do you
>have a service request number that I can refer to.
>
>Thanks,
>-Hitesh
>
>
>>>> hennys<hen...@no-mx.forums.novell.com> 7/13/2010 1:06 PM >>>
>
>Novell has confirmed that this is a bug in the 5.40 iPrint client.
>They have reproduced the issue in house and have created a bug report.
>
>Regards,
>Hen
>
>mhitesh;1997877 Wrote:
>> Do you still have this problem?
>> Does a workstation restart make any difference.
>>
>> Thanks,
>> -Hitesh
>>
>>
>>
>> >>> hennys<hen...@no-mx.forums.novell.com> 6/25/2010 12:06 PM >>>
>>
>>
>> Hi,
>>
>> After we upgraded our iPrint clients from 4.38 to 5.40, the
>>iCapture no
>> longer works.
>>
>> iCapture can be started but when a printer is trying to be
>>connected to
>> the lpt port we receive the error message:
>>
>> iCapture:
>> Printer 'PA-023_005' is not installed on this workstation. (freely
>> translated from Dutch). However the iPrinter is present on the
>> workstation and works fine from windows programs.
>>
>> This problem occurs for all our users, so it's not a workstation
>> issue.
>>
>> Kind Regards,
>>
>> Hen
>>
>>
>> --
>> Regards,
>>
>> Hen
>>
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