Re: FIX for Mailbox not REFRESHING ... GW 703 HP4

[Michael Bell]

On 2/19/2010 11:16 AM, David Schryer wrote:
> Just want to let anyone who cares to listen, that this LONG standing
> issue is apparently resolved in GW 7.0.3 HP4;
> "*/The Mailbox folder will not refresh timely. If you have Notify open
> and a new email comes in, you go to your Mailbox folder and it is NOT
> there. You have to click to another folder and then back to the Mailbox
> folder in order for it to refresh/*."
> We have had this issue since 2004 and it is very hard to trek, as not
> all of out users were getting it. We've tried everything Novell
> recommended to fix it. In one of the GroupWise Conferences (2005 I
> think) I talked to one of the GroupWise Client leads on this issue and
> he mentioned that he had heard about it. In 2007 or 8 we had a review of
> our GW system by Novell and the technician, on site, could not resolve
> it. We found out that the client refresh was swithced from IP to UDP to
> refresh the mailbox .... something like that. Notify worked because it
> was using IP. We were told that it would not be resolved until GW 8 came
> out, where the Client will now use IP.
> I had an old problem re-appear for one client this week. I enquired
> about it with our DSE and he found out that the client in GW703 HP4 now
> uses IP ... and that the problem should be gone.
> I'll be implementing HP4 soon to see if it goes away.
> Wish Novell showed this change in HP4 !
> David
> --------------------
thanks for letting us know