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Code in Signature Causing Client Crash

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Leon Wright

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Jan 24, 2007, 2:12:46 AM1/24/07

One of our Users receives regular email from some using Apple Mail
(2.752.2). When ever she trys to forward the email as Inline text or
replys with text included it causes the client to crash.

Now I have duplicated the problem and narrowed it down to 2 lines in the
signature.

Best Regards,
</Signature>

<Signature HTML Code>
<br>
<div> <span ="class=3D"Apple-style-span"" style=""
separate="border-spacing:" color="" rgb(0="" 0=""
font-family="" helvetica="font-size:" 12px=""
font-style="" font-variant="" font-weight="normal;"
letter-spacing="" line-height="" text-align=""
text-indent="" auto="-khtml-text-decorations-in-effect:"
text-transform="" none="" orphans="" normal=""
widows="" 2="white-space:" word-spacing="" 0px=""><span
="class=3D"Apple-style-span"" style=""
separate="border-spacing:" color="" rgb(0="" 0=""
font-family="" helvetica="font-size:" 12px=""
font-style="" font-variant="" font-weight="normal;"
letter-spacing="" line-height="" text-align=""
text-indent="" auto="-khtml-text-decorations-in-effect:"
text-transform="" none="" orphans="" normal=""
widows="" 2="white-space:" word-spacing="" 0px=""><span
="class=3D"Apple-style-span"" style=""
separate="border-spacing:" color="" rgb(0="" 0=""
font-family="" helvetica="font-size:" 12px=""
font-style="" font-variant="" font-weight="normal;"
letter-spacing="" line-height="" text-align=""
text-indent="" auto="-khtml-text-decorations-in-effect:"
text-transform="" none="" orphans="" normal=""
widows="" 2="white-space:" word-spacing="" 0px=""><span
="class=3D"Apple-style-span"" style=""
separate="border-spacing:" color="" rgb(0="" 0=""
font-family="" helvetica="font-size:" 12px=""
font-style="" font-variant="" font-weight="normal;"
letter-spacing="" line-height="" text-align=""
text-indent="" auto="-khtml-text-decorations-in-effect:"
text-transform="" none="" orphans="" normal=""
widows="" 2="white-space:" word-spacing="" 0px="">
<div ="style=3D"margin-top:" margin-right=""
margin-bottom="" 0px=""><font
class="3D"Apple-style-span"" ="size=3D"3""
face="3D"Verdana""><span class="3D"Apple-style-span""
style="" 11px="font-family:" verdana=""><span
class="3D"Apple-style-span"" ="style=3D"font-family:"
verdana="" font-size="" 11px=""><span
style="" verdana="" font-size="11px;"
="class=3D"Apple-style-span""><span
class="3D"Apple-style-span"" style=""
verdana="font-size:" 11px=""><span
class="3D"Apple-style-span"" style="" ="Verdana;"
font-size="" 11px="">Best =
Regards,</span></span></span></span></span></font></div>
<div ="style=3D"margin-top:" margin-right=""
margin-bottom="" 0px="" font="" normal=""
11px/normal="" 13px="" ;="" font-family=""
verdana="min-height:" font-size="" 11px=""><br
="style=3D"font-family:" verdana="" font-size=""
11px="">
</Signature HTML Code>

My answer was to tell the guy to clean up his signature as there looks
to be a lot of unnecessary crap in there. I'm not HTML expert, anything
in the code look dodgy?

Thanks in Advance,

Leon Wright

julian...@newdur.ac.uk

unread,

Feb 7, 2007, 5:42:40 AM2/7/07

I dont know if your still looking at this but i am having a very similar
issue with GroupWise 7sp1 ir1 client. If i forward certain html emails
the client will freeze/crash just when i click the send button.

Havent a clue as to why!. Others on SP1 dont seam to be reporting this
issue so i am holding back on any roll out idea.

Cheers
Julian.

> One of our Users receives regular email from some using Apple Mail
> (2.752.2). When ever she trys to forward the email as Inline text or
> replys with text included it causes the client to crash.
>
> Now I have duplicated the problem and narrowed it down to 2 lines in
the
> signature.
>
> <Signature>
>
> Best Regards,
> </Signature>
>
> <Signature HTML Code>
> <br>

> <div> <span ="class=3D"Apple-style-span"" style=""

> separate="border-spacing:" color="" rgb(0="" 0=""
> font-family="" helvetica="font-size:" 12px=""
> font-style="" font-variant="" font-weight="normal;"
> letter-spacing="" line-height="" text-align=""
> text-indent="" auto="-khtml-text-decorations-in-effect:"
> text-transform="" none="" orphans="" normal=""
> widows="" 2="white-space:" word-spacing="" 0px=""><span

> ="class=3D"Apple-style-span"" style=""

> <div ="style=3D"margin-top:" margin-right=""
> margin-bottom="" 0px=""><font
> class="3D"Apple-style-span"" ="size=3D"3""
> face="3D"Verdana""><span class="3D"Apple-style-span""

> style="" 11px="font-family:" verdana=""><span

> class="3D"Apple-style-span"" ="style=3D"font-family:"

> verdana="" font-size="" 11px=""><span
> style="" verdana="" font-size="11px;"

> ="class=3D"Apple-style-span""><span
> class="3D"Apple-style-span"" style=""
> verdana="font-size:" 11px=""><span
> class="3D"Apple-style-span"" style="" ="Verdana;"

> font-size="" 11px="">Best =
> Regards,</span></span></span></span></span></font></div>

> <div ="style=3D"margin-top:" margin-right=""

> margin-bottom="" 0px="" font="" normal=""
> 11px/normal="" 13px="" ;="" font-family=""
> verdana="min-height:" font-size="" 11px=""><br

> ="style=3D"font-family:" verdana="" font-size=""

Leon Wright

unread,

Feb 8, 2007, 12:48:52 AM2/8/07

Nah, Haven't looked to far into to it as I believe it's an over complex
way to do such a small task. I just put it back on the company to sort
it out and stop wasting bandwidth :P

Just put it on here if anyone had seen it etc.

Regards,

Leon Wright

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