Quickcorrect is possessed.....

Anthony Campbell

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Jan 25, 2007, 9:56:07 AM1/25/07

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Environment:
Windows 2000
GroupWise 7.0.1
GW Client: 7.0.1 Interim Release 1 (build 537)

Problem:
The user (a lawyer) starts typing a new message. If, at any point in the
message, he types a word beginning with the letters "nex", GroupWise shuts
down with the dreaded "GroupWise has experienced an error and will close. A
log file will be generated." He can type "ex-wife", and "new", but as soon
as he types "nex" (attempting to use the word "next"), GroupWise shuts down.

My first thought was that the problem was with quick correct, so I disabled
it. The problem persisted. I uninstalled, rebooted, and reinstalled the GW
client... remembering to disable quick correct. Problem went away for about
3 days. Then, in the dark of night, the problem was resurrected.

I looked at the quick correct list (even though it was disabled) and found
ASCII type characters as the replacement words (obvious corruption). I
uninstalled, rebooted, manually deleted the c:\novell\groupwise folder,
rebooted, and then reinstalled the GW client.
This time, the problem was fixed for sure.....

WRONG!!!!. 5 days later, again after a dark stormy night, and possibly a
full moon, the demonic possession of this GW client is back. And now it is
worse. Words starting with "nec" do the same thing.....

I need a quick correct exorcism.......

Any ideas?

Thanks
Anthony Campbell

Jim Michael

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Jan 25, 2007, 10:02:26 AM1/25/07

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Anthony Campbell wrote:

> I need a quick correct exorcism.......

This is a known issue with the IR1 client and will be fixed in SP2. If
you need an immediate patch for IR1 let me know if your email address is
correct and I can have it sent to you.

--
Jim
Support Sysop

Anthony Campbell

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Jan 25, 2007, 10:21:19 AM1/25/07

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Yes......

Please send it to me.

Thanks,
Anthony Campbell
tcam...@tcgnc.com

"Jim Michael" <jmic...@dontemailme.com> wrote in message
news:6E3uh.7515$Sz4....@prv-forum2.provo.novell.com...

Jim Michael

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Jan 25, 2007, 11:42:22 AM1/25/07

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Anthony Campbell wrote:

> Please send it to me.

I requested the patch be sent. Hopefully you'll get it soon. Please
report back your results.

--
Jim
Support Sysop

Jim Michael

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Jan 26, 2007, 11:26:32 AM1/26/07

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Anthony Campbell wrote:
> Yes......
>
> Please send it to me.

My contact tried to send it to you twice but it bounced. I came back
here to verify your address and see that the one I used (your posting
address) is incorrect... you have it as tcampell@ instead of
tcampbell@... not sure if that was intentional, but it's confusing <g>

I'll now have it sent to tcampbell and you should get it.

--
Jim
Support Sysop

Jim Michael

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Jan 28, 2007, 12:45:14 PM1/28/07

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Anthony Campbell wrote:
> Typo....
>
> Thanks, but I have not received it yet (01/27/07).

Novell reports that the file can't be delivered to tcam...@tcgnc.com.
Do you have an alternate address that can accept attachments?

--
Jim
Support Sysop

Walter Hofstädtler

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Jan 28, 2007, 2:36:00 PM1/28/07

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Jim,

I have the same problem, please send me the patch too.

Walter

>>> Jim Michael<jmic...@dontemailme.com> schrieb am Donnerstag, 25. Januar
2007 um 16:02 in Nachricht
<6E3uh.7515$Sz4....@prv-forum2.provo.novell.com>:

Anthony Campbell

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Jan 27, 2007, 10:15:43 PM1/27/07

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Typo....

Thanks, but I have not received it yet (01/27/07).

"Jim Michael" <jmic...@dontemailme.com> wrote in message

news:YYpuh.8362$Sz4...@prv-forum2.provo.novell.com...

Jim Michael

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Jan 28, 2007, 8:55:37 PM1/28/07

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Walter Hofstädtler wrote:

> I have the same problem, please send me the patch too.

Is your posted email address correct?

--
Jim
Support Sysop

Walter Hofstädtler

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Jan 30, 2007, 2:51:01 PM1/30/07

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Jim,

I received the file and installed it already - thank you.

I will report back within the next days.

Walter

>>> Jim Michael<jmic...@dontemailme.com> schrieb am Dienstag, 30. Januar
2007
um 20:18 in Nachricht <3SMvh.11270$Sz4....@prv-forum2.provo.novell.com>:
> Walter Hofstädtler wrote:
>
>> please remove "nospam." from my mail address.
>
> I've requested the file be sent to that address.

Walter Hofstädtler

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Jan 30, 2007, 1:57:48 PM1/30/07

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Jin,

please remove "nospam." from my mail address.

Walter

>>> Jim Michael<jmic...@dontemailme.com> schrieb am Montag, 29. Januar 2007
um
02:55 in Nachricht <tucvh.9141$Sz4....@prv-forum2.provo.novell.com>:

Jim Michael

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Jan 30, 2007, 2:18:23 PM1/30/07

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Walter Hofstädtler wrote:

> please remove "nospam." from my mail address.

I've requested the file be sent to that address.

--
Jim
Support Sysop

Anthony Campbell

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Feb 1, 2007, 10:02:58 AM2/1/07

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Try Admin.Adm...@phd-law.com

Thanks

"Jim Michael" <jmic...@dontemailme.com> wrote in message

news:Ki5vh.9054$Sz4....@prv-forum2.provo.novell.com...

Jim Michael

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Feb 1, 2007, 11:22:59 AM2/1/07

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Anthony Campbell wrote:
> Try Admin.Adm...@phd-law.com

Ok, one last try :-) If this one doesn't work you'll have to wait for
SP2. Sorry!

--
Jim
Support Sysop