Mime encoding

[clausbc]

Hi,

I have a 6.5.7 system receiving messages from a GW8 system. There seems
to be a challange regarding encoding. Looking at mime info:
GW8: Content-Type: text/html; charset=UTF-8
GW65: Content-Type: text/html;charset="ISO-8859-1"

This effectively means, that Danish national characters like זרו is not
show correctly, when looking at an e-mail from GW8 using GW65
WebAccess.

Any suggestions?
Bug in GW65, so I should simply upgrade?

--
Best regards
Claus, DK
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[Michael Bell]

clausbc wrote:
> Hi,
>
> I have a 6.5.7 system receiving messages from a GW8 system. There seems
> to be a challange regarding encoding. Looking at mime info:
> GW8: Content-Type: text/html; charset=UTF-8
> GW65: Content-Type: text/html;charset="ISO-8859-1"
>
> This effectively means, that Danish national characters like זרו is not
> show correctly, when looking at an e-mail from GW8 using GW65
> WebAccess.
>
> Any suggestions?
> Bug in GW65, so I should simply upgrade?
>
>

Well you should consider upgrading, but if the sending GW system is
willing there are ways to change the default back to ISO-8859-1

[Michael Bell]

clausbc wrote:

> Michael Bell;1692387 Wrote:
>> Well you should consider upgrading, but if the sending GW system is
>> willing there are ways to change the default back to ISO-8859-1

> OK, do you know how?
> What would be best practice considering, that GW8 also should be able
> to communicate with foreigns systems on a standard basis?
>
>
there is no best practice. UTF-8 happens to be the best, but ISO-8859-1
is more widely deployed

Of course ISO is terrible outside the european regions.

There's a gwcheck flag a s I recall - you'd need to check

[clausbc]

Michael Bell;1692387 Wrote:
>
> Well you should consider upgrading, but if the sending GW system is
> willing there are ways to change the default back to ISO-8859-1

OK, do you know how?
What would be best practice considering, that GW8 also should be able
to communicate with foreigns systems on a standard basis?

[Dave Parkes]

'setmimeencoding' is the flag, referred to in the GW7 SP2 readme and the
current GW8 documentation

Cheers Dave

--
Dave Parkes [NSCS]
Occasionally resident at http://support-forums.novell.com/

[Tim Heywood NSC SysOp]

On Thu, 04 Dec 2008 11:56:28 +0000, Dave Parkes wrote:

> 'setmimeencoding' is the flag, referred to in the GW7 SP2 readme and the
> current GW8 documentation
>
> Cheers Dave

Which would imply that you can change the GW8 but not the GW6.5 :-)

T

--

[Dave Parkes]

Which is what we were talking about <g>, the *sending* GW8 system

[Dave Parkes]

There's a list of options for the various choices of encoding - just
search the Knowledgebase documentation for that switch

[Dave Parkes]

No, not convert the database, change the encoding used by the GW8 clients
so that the GW6.5 clients can cope with what is sent to them

[clausbc]

OK, so the solution suggested is to convert the GW user database back
to 8859-1 - when related to a 6.5 client. I don't that a solution here:
- My GW8 sends for the GW65
- A GW65 client (incl. WebAccess) opens the mail with errors

Other ideas?

[clausbc]

Tim Heywood NSC SysOp;1694181 Wrote:

I'll take a look into GW8 doc - or you could advice me more specific?
;-)

[Tommy Mikkelsen]

Bad idea, IMHO

--
Tommy Mikkelsen
IT Quality A/S, Denmark
Novell Support Forums SYSOP

Sorry, but no support through email
Be a GroupWiseR, go http://www.groupwiser.net

[Tommy Mikkelsen]

Davs Claus.....

Sorry, but when Novell went from GW7.0.1 and above, they switched the
default into UTF-8, in order to follow the remaining parts of the world.

I'm not saying you should upgrade, but I would.....

Not only are you faced with problems, and you also should have been
faced with those for all versions of GW sending to you beyond GW7.0.1,
as well as most other mail systems in the world.....

UTF-8 is the way to go.....

The switch that Dave and Mike is talking about, made it into GW7.0.2,
and allowed a GW Admin to stamp the codepage of an outgoing email
created in the GW *WINDOWS* client, cuz otherwise the danish charset
would break, as well as the charset's of all languages using extended
ascii caracters.
This was needed, if you upgraded your system to GW7.0.1 or above, and
still had some GW6.x clients hanging around....After upgrading all
clients, this should once again be switched into UTF-8

If the recieving mail-system doesn't understand UTF-8, like your
system, then it's their fault, since they've been out of the loop to
long, and the world has moved along.

[Tommy Mikkelsen]

And forgot this little tidbit....

With GW7.0.1, Novell changed from ISO-8859-1 into ISO-8859-15 in order
to support the Euro sign.

As such, older mailsystems that can't deal with ISO-8859-15, with then
most likely switch into some kinda default....

With GW6.x running on Netware, it'll switch into the codepage of the
server, meaning US-ASCII

So once again....upgrade time

[Dave Parkes]

Any other ideas on how to get the 6.5 clients happy again ?, aside from
the obvious upgrade <g>

[Tommy Mikkelsen]

AFAIK, you can't, since it's GWIA doesn't support ISO-8859-15

[Dave Parkes]

<g>, looks like you need to have a word with Claus then as he seems to be
in your neck of the woods