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Re: files building up in gwwwork
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Michael Bell
Sep 2, 2009, 5:44:38 PM9/2/09
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ralphenovell wrote:
> I was checking directorties and found that the gwwwork folder in gwia
> had files start last saturday at 12:01am
>
> they are still building up and not going away
>
> is there a fix?
>
> gwia version 6.5.6
>
>
GW6.5.7
> I was checking directorties and found that the gwwwork folder in gwia
> had files start last saturday at 12:01am
>
> they are still building up and not going away
>
> is there a fix?
>
> gwia version 6.5.6
>
>
GW6.5.7
Michael Bell
Sep 9, 2009, 1:05:36 AM9/9/09
to
jgrubbs wrote:
> Are you saying that they never go away? Or are they just not processing
> as quickly as new files are coming in? Gwwork is the place where a temp
> file is created while GWIA encrypts/decrypts internet email. Mail
> backing up in that folder generally indicates that you have insufficient
> threads assigned to either the worker or the send/receive processes.
> You may want to bump your send and receive threads (ConsoleOne |
> properties of GWIA|SMTP/MIME Settings tab). Depending on how many users
> you have, you could set it to something like 15 send and 25 receive.
> Then, under the Message Formatting tab, there are inbound and outbound
> conversion threads... set these to 10 each.
>
> If that doesn't help, there could just be corruption so you might try
> unloading GWIA and then rename the 000.prc folder entirely to
> 000.prc.old and then restart GWIA. See if it starts backing up again
> after that.
>
> Hope that helps.
>
>
There was a known bug in SP6 fixed in the post sp6 ypdates.
> Are you saying that they never go away? Or are they just not processing
> as quickly as new files are coming in? Gwwork is the place where a temp
> file is created while GWIA encrypts/decrypts internet email. Mail
> backing up in that folder generally indicates that you have insufficient
> threads assigned to either the worker or the send/receive processes.
> You may want to bump your send and receive threads (ConsoleOne |
> properties of GWIA|SMTP/MIME Settings tab). Depending on how many users
> you have, you could set it to something like 15 send and 25 receive.
> Then, under the Message Formatting tab, there are inbound and outbound
> conversion threads... set these to 10 each.
>
> If that doesn't help, there could just be corruption so you might try
> unloading GWIA and then rename the 000.prc folder entirely to
> 000.prc.old and then restart GWIA. See if it starts backing up again
> after that.
>
> Hope that helps.
>
>
There was a known bug in SP6 fixed in the post sp6 ypdates.
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