Re: Trust emails from internal servers (GW 6.5.7)
Michael Bell
> Good afternoon all!
>
> I have a question that I have searched high and low for a possible
> solution, but after many fruitless searches, I am hoping I can find an
> answer.
>
> Is there a way to "trust" a internal server that sends our SMTP alerts
> or schedules messages to our users to prevent them from being handled by
> the Junk Mail Handling?
>
> I know each user can trust a particular email address, but getting all
> the users to do this can be frustrating. So if there is a way I can add
> a global trust list to these non-GroupWise originating emails or somehow
> tell GroupWise to treat them as an internal email and thus bypassing any
> Junk Mail handling.
>
> The problem is particularly when users block our domain (from receiving
> spam appearing with our domain spoofed as the sender) and then not
> receiving these emails.
>
> I figure I am not the only one that has these issue, but I fear it may
> be a limitation I face.
>
> Thanks,
> Todd
>
>
AFAIK there is no method to do this. (And to be honest you might be the
only one that has had this issue....I cannot recall this ever being
asked. Not that I might not be forgetting something, but certainly the
issue wasn't a common one).
I can only recommend dumping junk mail handling entirely and using more
powerful 3rd party software. Disclaimer: I work for one of those
companies and hence am money grubbbing and biased.
Massimo Rosen
Michael Bell wrote:
>
> I can only recommend dumping junk mail handling entirely and using more
> powerful 3rd party software. Disclaimer: I work for one of those
> companies and hence am money grubbbing and biased.
I don't work for any such company, but I can only agree here. Using the
junk list to block your own domain is a really really really bad idea.
CU,
--
Massimo Rosen
Novell Product Support Forum Sysop
No emails please!
http://www.cfc-it.de
Massimo Rosen
ToddOlson wrote:
>
> An example of how they block our domain is they come in on a Monday and
> have, say, 15 external emails sitting in the junk mail folder. The user
> does a quick scan at the subjects and deems them all spam. They then
> highlight the lot, right click, "Junk Mail Handling" and Block the
> domains.
And that is exactly the reason why I routinely disable the junk
function. It is simply impossible to let users handle that themselfs,
they simply lack the proper judgement.
> One of those 15 emails was a viagra add from
> "madeu...@ourdomain.com". So now "ourdomain.com" is added the block
> list.
It's not only about your own domain. The majority of these domains are
of course faked, and your users block potential customers or other
important legit mail that way.
Michael Bell
> mrosen;1847981 Wrote:
>> And that is exactly the reason why I routinely disable the junk
>> function. It is simply impossible to let users handle that themselfs,
>> they simply lack the proper judgement.
>>
>> but also *.com and *.net. On the bright side they never got junk
>> mail...on the down side...they never got any mail :)
>>
>> Anyways, I am checking out the 'GWSEND'
>> (http://www.novell.com/coolsolutions/tools/13913.html) Program to see if
>> that may help with some of these things (unfortunately will not work for
>> our Unix server).
>>
>> If anyone else happens to have a solution similar to this, please let
>> me know.
>>
>> Thanks,
>> Todd
>
>
Your other option is borrowing/hiring a developer, and writing SOAP
API connection. That would be cross platform.
Of course that requires GW 7+. GW 6.5x had soap through a hidden switch
but it's very buggy.