Re: 550 5.5.0 Invalid EHLO/HELO

[Ted Kumsher]

Your hostname is incorrect. In ConsoleOne change your hostname/"A" record
to a valid internet hostname that correctly resolves to your public IP
address (mail.sothertons-wa.com.au) OR create a valid dns entry for
soth1.sothertons-wa.com.au.

Ted

>>> On 5/1/09 at 4:16 AM, jlmiller<jlmi...@no-mx.forums.novell.com> wrote:

> We had a client report to us that they cannot send an email to a client
> as the mail was bouncing back. I had a look in the GWIA logs and found
> the following:
>
> 05-01-09 15:56:45 10 DMN: MSG 9114 Send Failure: 550 5.5.0 Invalid
> EHLO/HELO domain.
> 05-01-09 15:57:14 0 MSG 9115 Analyzing result file:
> SOTH1/GWMAIL:\MAIL\GWDOM\WPGATE\GWIA\result\r9fb1bbc.099
> 05-01-09 15:57:14 0 MSG 9115 Command: multipro.com.au
> 05-01-09 15:57:14 0 MSG 9115 Response: 220 mx1.multipro.com.au ESMTP
> Smtpd; Fri, 1 May 2009 15:56:56 +0800
> 05-01-09 15:57:14 0 MSG 9115 Command: EHLO
> soth1.sothertons-wa.com.au
> 05-01-09 15:57:14 0 MSG 9115 Response: 250 ok
> 05-01-09 15:57:14 0 MSG 9115 Detected error on SMTP command
> 05-01-09 15:57:14 0 MSG 9115 Command: MAIL
> FROM:<Tra...@sothertons-wa.com.au>
> 05-01-09 15:57:14 0 MSG 9115 Response: 550 5.5.0 Invalid EHLO/HELO
> domain.
> 05-01-09 15:57:14 0 Building undeliverable message
>
>
> We do have a reverse DNS record. I'm not sure if this has happened
> after I did the SP6 upgrade to our GW system just last week.
>
> Jon