Re: Users not getting scanned documents

[Michael Bell]

jlmiller wrote:
> We use a Konica/Minolta 750/600 scanner to send documents to the users
> on the network via the groupwise system. While this has worked fine, I
> have 2 users who sporadic does not receive any documents. I got one
> fixed today, but still have one user that is not receiving any
> documents. When I checked the POA logs I can only see the following:
> 11:24:40 075 Message blocked by recipient.
> 11:24:40 075 Recipient has blocked all mail from sender's Internet
> domain.
> 11:24:40 075 Blocked Sender: <cop...@sothertons-wa.com.au.>
> 11:24:40 075 Blocked by Recipient:
> 11:24:40 075 Processed OK
> 11:24:40 06B Processed OK
> 11:24:40 075 Distributed: jlmiller
> 11:24:40 075 Processed OK
>
> This was created in the POA logs when I tried to send a document to 2
> users myself and another.
> I can see that the document went through ok for the user jlmiller
> (myself), but it states the rcipient has blocked the sender (which is
> the copier). We have deleted and re-installed the user but this is not
> working.
> Any ideas as to what is keeping this user from receiving any e-mails?
>
>
> Regards,
>
>
Junk mail handling?

[Massimo Rosen]

Hi,

jlmiller wrote:
> 11:24:40 075 Recipient has blocked all mail from sender's Internet
> domain.

Quite seriously, how can that message be made any clearer than it
already is? This is verbatim exactly what happened.

CU,
--
Massimo Rosen
Novell Product Support Forum Sysop
No emails please!
http://www.cfc-it.de

[Michael Bell]

jlmiller wrote:
> Should have given the obvious in my first thread and that is the user
> isn't blocking anything. No junk mail handling nothing in the Blocked
> list and nothing in the Trust List.

If you say so. Nonetheless the POA is convinced this user has such an
entry. I guess you can TRY running GWCHECK, but personally I'd double check.

>> 'Untitled Document' (http://www.cfc-it.de)
>
>