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Re: Users not seeing email

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Michael Bell

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Jul 15, 2009, 10:53:05 AM7/15/09
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adminhtps wrote:
> Ok. The relocation project continues.
>
> GW 6.5.7. 1 MTA, POA and GWIA on same box. 2nd POA on remote
> network.
>
> Remote POA (ie different subnet) sends/receives email internally and
> externally. All is well.
>
> POA on relocated server - groupwise clients not getting email in their
> inbox. They can send to the other POA (and clients receive) and
> externally as well.
> But anything sent to these users does not show in the Inbox.
>
> I do not see any errors in logging (set to verbose) on the POA in
> question.
>
> Ideas?
>
>
Look at your mta console and look at the admin status (the screen
showing the paths and ports). The mta is probably not seeing the right one.

Dave Parkes

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Jul 16, 2009, 7:26:44 AM7/16/09
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Have you been through the steps in TID 10014955 ?

Although I'm still not sure which is the relocated server ?

Cheers Dave


--
Dave Parkes [NSCS]
Occasionally resident at http://support-forums.novell.com/

Michael Bell

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Jul 16, 2009, 8:19:38 PM7/16/09
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adminhtps wrote:
> adminhtps;1825591 Wrote:
>> Local PO path is correct, remote IP and port are correct (but again, no
>> problems with this PO)..
>
> However, details says that "Cannot attach to server or volume"
>
> Which is strange cause the MTA and POA are on the same server.
>

OS Platform? Only on NetWare is this moderately weird. On any other
platform rights would be a relevant matter.

Volumes are local hard drives?


Dave Parkes

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Jul 17, 2009, 5:04:21 PM7/17/09
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<g>, well, the good news is that at least it is all working again

Dave Parkes

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Jul 20, 2009, 4:08:05 PM7/20/09
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Your users shouldn't need any file rights to the domain directory. Neither
should the PO object for that matter.

Does the MTA screen still show the post office as open now ?, definitely
sounds like there is something wrong within either the PO/domain
properties or in the agent startup files, or the link configuration.

What happens if you start the client with the ' /@u-?' switch and then
explicitly fill in the login parameters for the moved POA.

Michael Bell

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Jul 22, 2009, 11:37:24 AM7/22/09
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adminhtps wrote:

> DParkes;1827939 Wrote:
>> Does the MTA screen still show the post office as open now
>
> Yes, the MTA shows the PO as open and mail is flowing.
>
>
And the POA, it has a summary screen. Post it.
Check the ip addressses and ports there too.

Dave Parkes

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Jul 22, 2009, 12:49:30 PM7/22/09
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Could you post the start section of the log file where it shows all the
active settings. The log file is in <podir>\wpcsout\ofs

Dave Parkes

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Jul 27, 2009, 10:02:37 AM7/27/09
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Strange one, anyway glad you got it sorted and thanks for letting us know
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