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Brainshare Canceled!!!!!

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Patrick A. Hasenjager

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Dec 17, 2008, 8:56:41 AM12/17/08
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THAT SUCKS!!!!!

Joseph Marton

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Dec 17, 2008, 9:07:22 AM12/17/08
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On Wed, 17 Dec 2008 13:56:41 +0000, Patrick A. Hasenjager wrote:

> THAT SUCKS!!!!!


http://www.novell.com/brainshare/

--
Joe
Does this washcloth smell like chloroform?

Larry Johnson

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Dec 17, 2008, 9:11:55 AM12/17/08
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"Patrick A. Hasenjager" <phasenjager@_NOSPAM_kcumb.edu> wrote in
news:ty72l.9868$wo4...@kovat.provo.novell.com:

> THAT SUCKS!!!!!

Dear Novell Customers and Partners,

This note is to inform you that Novell will not be holding its annual
BrainShare conference in Salt Lake City, Utah that was scheduled for
March 2009.

As many of you know, Novell has held BrainShare for more than 20 years,
and it is a tradition we are proud of. I also know that our customers
and partners always look forward to this conference. Despite this, many
of you have indicated that because of the current economic climate, you
are under increasing pressure to reduce travel and other controllable
expenses and are hesitant to commit to attending our BrainShare 2009
conference. BrainShare exists for only one reason: to educate and enable
our customers and partners around our technology. Let me be clear,
though: just because we are not holding the in-person BrainShare
conference, does not mean that we will not provide the important
information and training you are counting on.

Over the coming months, we will continue to focus on building the high-
quality training and enablement offerings you have come to expect from
us. We will do this through online classes, virtual conferences and
local tours. These new approaches will allow everyone to participate in
our education and training謡ithout incurring the high cost of travel
that, at least for now, is an issue for many of you.

We understand the cost constraints you are facing in the current
economic environment and we will continue to commit ourselves to making
sure we deliver the information, training and other deliverables you
need. We will be providing all this in a way that allows you to avoid
the short-term travel expense of the traditional, in-person BrainShare
conference in Salt Lake City. We will announce the specific schedule of
events and any online, "on-demand" activities in January.

Thank you for your continued support and confidence.

John Dragoon

John Dragoon
Senior Vice President and Chief Marketing Officer

DZanre

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Dec 17, 2008, 9:21:03 AM12/17/08
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Patrick A. Hasenjager wrote:

> THAT SUCKS!!!!!

Yes, it's a bummer :( - but I guess I understand the issues. A lot of
government workers, for example, were told "no out of State travel". A lot
of larger businesses the same thing.

I guess more folks need to go to GWAVACon in January!

--
Danita
Time to upgrade to GW8!
http://www.caledonia.net/gw8upg.html

southpaw34

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Dec 17, 2008, 9:16:04 AM12/17/08
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I agree horrible decision


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kgroneman

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Dec 17, 2008, 9:39:05 AM12/17/08
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Hey brunold:

> Seems they have fired to many technicians and
> there is no one left that can hold the sessions there.

Nope, that's not the case. We have many great technical
presenters...more sessions submitted than could ever be practical. The
whole reason was worldwide economics and the impact that has had on
business travel.

--
Kim (12/17/2008 7:38:04 AM Mountain)

brunold

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Dec 17, 2008, 9:26:03 AM12/17/08
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First were our local Novell departments closed, our premium support
engineer was fired and now they shutdown the most important technical
conference they have ? Seems they have fired to many technicians and

there is no one left that can hold the sessions there.

I am disappointed... and angry ...

Rainer


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mbrady

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Dec 17, 2008, 9:36:04 AM12/17/08
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I too am disappointed, just like everyone else. This was going to be
#11 in a row for me. I thought the list of sponsors seemed a bit small,
and I suspect there was a "drop dead date" to have a certain number of
attendees sign up. So, while I am disappointed, I also understand. I
don't blame Novell at all, and I don't think folks should look at this
as Novell is going down. It was simply a smart business decision.
What's worse: no Brainshare at all, or Brainshare with 1/2 the number
(or less) of attendees and sponsors as normal? Assuming enrollment was
way down, and sponsorship was way down, I think they did the right
thing. It would be nice to see a less marketing oriented explanation
posted here, or maybe a simple confirmation of whether or not this was
due to much lower enrollment and sponsorship.


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kgroneman

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Dec 17, 2008, 9:36:04 AM12/17/08
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> or maybe a simple confirmation of whether or not this was due to much
> lower enrollment and sponsorship.

I hope my other post answered that question. FYI sponsorship was
high....a number of sponsors wanted to be part of the event and we had
good sponsor sign up. However, we had to be honest with the sponsors
and let them know registration was down significantly. The response
from our sponsors was that they understood and wondered how could they
help and what could be done. As this is all worked out, you'll see
information here, and on the Novell web site etc. as to how we all,
Novell and partners, can create some alternatives to get you folks the
information you need and want.


--
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now I changed the competition to kick boxing
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StacieWhite

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Dec 17, 2008, 9:46:03 AM12/17/08
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mbrady;1702441 Wrote:
> I too am disappointed, just like everyone else. This was going to be
> #11 in a row for me. I thought the list of sponsors seemed a bit small,
> and I suspect there was a "drop dead date" to have a certain number of
> attendees sign up. So, while I am disappointed, I also understand. I
> don't blame Novell at all, and I don't think folks should look at this
> as Novell is going down. It was simply a smart business decision.
> What's worse: no Brainshare at all, or Brainshare with 1/2 the number
> (or less) of attendees and sponsors as normal? Assuming enrollment was
> way down, and sponsorship was way down, I think they did the right
> thing. It would be nice to see a less marketing oriented explanation
> posted here, or maybe a simple confirmation of whether or not this was
> due to much lower enrollment and sponsorship.

Good points - Good thing I have the self study kits for oes2 linux.
There is an expectation of me at my company to migrate to linux soon,
and being a TOTAL newbie I was going to lick these 3 self study kits
before brainshare and kick it in high gear there to get as much
knowledge as I could.... but hopefully there will be other offerings for
training as John Dragoon stated. Its just that brainshare offered a
multitude of ways to learn on a variety of topics, all in one week.


--
StacieWhite
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StacieWhite

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Dec 17, 2008, 9:26:03 AM12/17/08
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I am disappointed...

brunold

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Dec 17, 2008, 9:46:03 AM12/17/08
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> were told "no out of State travel".


You know they have shutdown the european brainshare years ago and how
many customers do you think got at that time a "not out of europe" ? I
know many of them.

From my point of view was brainshare the most important conference at
all because you really had there the developer and very good technicians
and this would have been also my 11th brainshare. Most of the time
during the year I visited no course because I got most of the knowledge
(and in deep knowledge) at brainshare. So without that one you will have
no chance to get the information anymore. Online trainings are nice but
you do not have the chance to ask something. Visiting a IDM or SLES
training is nice but at brainshare I had a lot of different sessions
within just a week. I will miss all that knowledge I got there and it
will not make life easier.

Rainer


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Mike Currin

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Dec 17, 2008, 9:59:10 AM12/17/08
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Hi,

Like everyone who was going to be in SLC in 2009 I am very
disappointed that BrainShare has been cancelled. I was so hyped up
for the event and this is possible a new Novell low for me. Sulk.

Cheers,
Mike

kgroneman

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Dec 17, 2008, 10:01:13 AM12/17/08
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Hey brunold:

> So without that one you will have
> no chance to get the information anymore.

Don't say that yet. You can see the corporate events team is going to
start working on alternative ways to get you that information. Stay
tuned.

--
Kim (12/17/2008 8:00:23 AM Mountain)

Patrick Farrell

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Dec 17, 2008, 10:06:21 AM12/17/08
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Patrick A. Hasenjager wrote:
> THAT SUCKS!!!!!

I'll miss the gathering at the Shilo Bar...

Joseph Marton

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Dec 17, 2008, 10:12:24 AM12/17/08
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On Wed, 17 Dec 2008 14:26:03 +0000, brunold wrote:

> Seems they have fired to many technicians and
> there is no one left that can hold the sessions there.

I'll hold one.

"Why Your Business Must Avoid Social Networking"

Joseph Marton

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Dec 17, 2008, 10:11:41 AM12/17/08
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On Wed, 17 Dec 2008 14:21:03 +0000, DZanre wrote:

> I guess more folks need to go to GWAVACon in January!

So if they couldn't go to Brainshare, causing its attendance to go down,
wouldn't they be prevented from going to GWAVACon cause its attendance to
go down as well?

networkal

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Dec 17, 2008, 10:06:05 AM12/17/08
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Sure would have been nice to get this info before December, I could have
changed my plans from Brainshare to ATT Live, now I have nothing. Can't
really make it to ATT Live now since it already started.
I hope what ever they do they remember Arizona they have a lot of
trainings in the Midwest,
remember AZ.


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josuer

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Dec 17, 2008, 10:16:07 AM12/17/08
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"Visiting a IDM or SLES training is nice but at brainshare I had a lot
of different sessions within just a week. I will miss all that knowledge
I got there and it will not make life easier."

I could not have said it any more succinctly. I just registered last
night and my first thought upon seeing John Dragoon's email this morning
was that the email was a hoax; alas, it was not.

I cannot imagine money better spent than on the totality of the
BrainShare experience; I will miss the folks I have come to regard as
friends and coworkers whom I see only once a year and I look forward
with optimism that we will see each other in SLC in 2010.

I am continually grateful to the Novell folks and the SysOps who
answered endless and thorny questions for me over the years.

To those of you who know who I am, I greet you and wish you joy at the
holiday season; to those of you who do not know me, I hope to see you
next time (and of course I wish you the same at holiday time!)

John


--
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mbrady

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Dec 17, 2008, 10:16:07 AM12/17/08
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Kim,

I think we must have been typing our messages at the same time. I
appreciate the explanation you gave.


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mbrady
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KittyNoLegs

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Dec 17, 2008, 10:25:09 AM12/17/08
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In article <brunold...@no-mx.forums.novell.com>, brunold@no-
mx.forums.novell.com says...

Not to mention being able to actually talk to the engineers/product
managers and the 3rd party vendors.

Somehow, submitting an enhancement request or opening an SR just doesn't
seem to work and I (anyway) seem to get better results by talking to the
actual people directly that can make the decisions.

But hopefully we don't end up switching to MS.

you...@hotmail.com

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Dec 17, 2008, 10:43:31 AM12/17/08
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This needs to get posted all over the Novell website, at least the front
page somewhere, and the Communities page. Not everyone reads the
newsgroups. There are people with hotel rooms booked and plane tickets
purchased, or that have yet to do so...

"Patrick A. Hasenjager" <phasenjager@_NOSPAM_kcumb.edu> wrote in message
news:ty72l.9868$wo4...@kovat.provo.novell.com...
> THAT SUCKS!!!!!


brunold

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Dec 17, 2008, 10:26:03 AM12/17/08
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Kim,

> Don't say that yet. You can see the corporate events team is going to
> start working on alternative ways to get you that information. Stay
> tuned.


They will start ... how long do you think it will take to provide us
with such a training ? And then for all the different products or do we
start with Groupwise and then ZCM and so on ?

I understand the reason why they did it, that's not the problem. But I
see all the things around. I don't know how this works in other
companies, but in our one the organization requests some new features
and ask (not always but often) the tech stuff about that. So if the tech
stuff knows about the products and solutions that are available and
sometimes more important on the features of solutions they already have
implemented, they decide what to do and where to go.

Brainshare was a very important one to show them what the Novell
products can do. So if you cut them of from that information you make
their life much harder then before and I currently do not see any other
way to get the knowledge so concentrated in such a short time.

You can read many documentations about the products but you never get
the tips from Brainshare. I remember some sessions from Craig about the
Bordermanager, some Heartbeat session from Lars and so on. Where can I
ask those questions anymore ?

I know there are the forums, they might be used more then before to
fill that whole but is that really what Novell wants ?

You know they have closed our local department where we had good
connections to, then they fired our PSE and the new is not nearly what
the old was (thanks Elmar !) and now they cancel the Brainshare ?

I think I get more support here in the forums then in any other
official channel at Novell (even the PSE and the account manager) and we
are a long time customer with MLA contracts. This sounds good for the
forums but for the whole company ?

Rainer


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mbrady

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Dec 17, 2008, 10:46:05 AM12/17/08
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Monday morning quarterbacking here, but one has to wonder if a lower
admission price would have been the key to higher attendance. If
Brainshare attracts 5,000 paying attendees, at an admission price of
$1400, that's $7,000,000 just in attendance fees. Add in the booth and
sponsorship fees, and it's quite a bit more. Does it really cost over a
million dollars a day to put on Brainshare?


--
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zeffan

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Dec 17, 2008, 10:36:03 AM12/17/08
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> I hope my other post answered that question. As this is all worked out,

> you'll see information here, and on the Novell web site etc. as to how
> we all, Novell and partners, can create some alternatives to get you
> folks the information you need and want.

Kim,

Thank you for your clear and understandable explanation in the
BrainShare forum. It makes perfect sense, and I'm glad that Novell had
the sense to make the difficult decision BEFORE Christmas, as many
people book flights for BrainShare during their holiday time off. ( I
know I did!)

I'm very disappointed about it, as this is the first year I have
submitted a topic outline for consideration as a technical session.
That's okay - I'll still know the information in 2010.

I know that there are many people who are outright upset about this,
and I understand their anger. But I think it made more sense to do what
they did rather than host a conference with low attendance numbers
because that would have made it more difficult to secure sponsors for
future conferences. This way the sponsoring companies, while missing out
on marketing opportunities, are able to save some money to help keep
themselves viable for future sponsorship.

I'd love it if Novell brought back TechShare - the traveling,
scaled-down version of BrainShare they did for several years.

Note to sponsoring companies - if you have free stuff made up for
BrainShare 2009 to rid yourself of, you can definitely send it to me!
<g>

Kim - please pass on to Novell that while we're understandably
disappointed, I, for one, agree it was the right decision to make.


--
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kgroneman

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Dec 17, 2008, 10:36:03 AM12/17/08
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> now I have nothing. Can't really make it to ATT Live now since it
> already started

Don't give up yet. The events team will be working hard the next few
weeks to come up with alternatives. It could include a rerun of ATT
Live or even an local BrainShare tour in your area....dunno. Let's see
what they come up with and if you have any suggestions, I have their ear
so please pass them along.


--
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kgroneman

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Dec 17, 2008, 10:56:37 AM12/17/08
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Hey Joseph Marton:

> causing its attendance to go down,
> wouldn't they be prevented from going to GWAVACon cause its
> attendance to go down as well?

That's the logical assumption but it's just an assumption from where I
sit.

--
Kim (12/17/2008 8:56:03 AM Mountain)

Joseph Marton

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Dec 17, 2008, 10:59:04 AM12/17/08
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On Wed, 17 Dec 2008 15:43:31 +0000, youngec wrote:

> This needs to get posted all over the Novell website, at least the front
> page somewhere, and the Communities page. Not everyone reads the
> newsgroups. There are people with hotel rooms booked and plane tickets
> purchased, or that have yet to do so...

I received an e-mail this morning from John Dragoon addressed to
"BrainShare Attendee" so I'm assuming it was sent out to everyone who had
registered.

kgroneman

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Dec 17, 2008, 11:00:23 AM12/17/08
to
Hey mbrady:

> I think we must have been typing our messages at the same time. I
> appreciate the explanation you gave.

No problem Mike. I appreciate your perspective.

--
Kim (12/17/2008 8:59:44 AM Mountain)

you...@hotmail.com

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Dec 17, 2008, 11:04:24 AM12/17/08
to
That's good for the people who register first, then book rooms/etc later.
Hopefully nobody did/does those in the opposite order.

"Joseph Marton" <jmar...@SPAMhsemuni.com> wrote in message
news:cl92l.9949$wo4....@kovat.provo.novell.com...

kgroneman

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Dec 17, 2008, 11:06:47 AM12/17/08
to
Hey brunold:

> how long do you think it will take to provide us
> with such a training ? And then for all the different products or do
> we start with Groupwise and then ZCM and so on ?

Do you REALLY expect me to have an answer for that right now?

> Brainshare was a very important one to show them what the Novell
> products can do. So if you cut them of from that information you make
> their life much harder then before and I currently do not see any
> other way to get the knowledge so concentrated in such a short time.

I understand that and I'm sure the BrainShare team does too. That's
why they will be really focused on coming up with some alternatives for
you folks as fast as they can.

> Where can I ask those questions anymore ?

Give me some suggestions and I'll guarantee I take it to the BS team
for their consideration. I know they are looking for ideas from YOU
folks.

> I think I get more support here in the forums then in any other
> official channel at Novell (even the PSE and the account manager) and
> we are a long time customer with MLA contracts. This sounds good for
> the forums but for the whole company ?

Thanks for the vote of confidence for my baby, the forums! ;-) Don't
count BrainShare out yet though. I expect we'll find some way to
deliver the information and knowledge and get the feedback. At least
wait and see what is delivered in the next weeks/months and if you have
an opinion on what can be done, please share it!

--
Kim (12/17/2008 9:00:47 AM Mountain)

DZanre

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Dec 17, 2008, 11:16:25 AM12/17/08
to
kgroneman wrote:

> That's the logical assumption but it's just an assumption from where I
> sit.

If they are being told "NO TRAVEL", then yes. However, a Sunday-Tuesday
conference costs a LOT less than a Sunday -Friday conference - not only in
fees, hotel and such, but in man time too

--
Danita
Time to upgrade to GW8!
http://www.caledonia.net/gw8upg.html

kgroneman

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Dec 17, 2008, 11:16:45 AM12/17/08
to
Hey josuer:

> To those of you who know who I am, I greet you and wish you joy at the
> holiday season;

Same to you John, and hope to see you in 2010 if not sooner.

--
Kim (12/17/2008 9:16:02 AM Mountain)

kgroneman

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Dec 17, 2008, 11:18:42 AM12/17/08
to
Hey KittyNoLegs:

> Not to mention being able to actually talk to the engineers/product
> managers and the 3rd party vendors.

Do you have an idea of what, short of having these folks come to your
door to talk to you, you think would/could work for this concern? I've
received a few comments on this already and would be more than happy to
pass ideas along to the events team. I'm sure everyone here is in a
mood to look at things that weren't really practical yesterday.

--
Kim (12/17/2008 9:16:54 AM Mountain)

kgroneman

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Dec 17, 2008, 10:56:04 AM12/17/08
to

> Monday morning quarterbacking here, but one has to wonder if a lower
> admission price would have been the key to higher attendance. It may have helped some, but since travel restrictions was the main
reason given for lack of registration, I doubt it would have had a
significant impact.


--
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now I changed the competition to kick boxing
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kgroneman

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Dec 17, 2008, 11:22:48 AM12/17/08
to
Hey zeffan:

> Kim - please pass on to Novell that while we're understandably
> disappointed, I, for one, agree it was the right decision to make.

I will, thanks. With you, I'm disappointed and I understand people's
anger but hopefully, the folks that are angry will understand the
reasons why this decicion was the "least of all the evils available".

--
Kim (12/17/2008 9:07:22 AM Mountain)

Joseph Marton

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Dec 17, 2008, 11:34:05 AM12/17/08
to
On Wed, 17 Dec 2008 16:18:42 +0000, kgroneman wrote:

> Do you have an idea of what, short of having these folks come to your
> door to talk to you, you think would/could work for this concern?

Hey, weather in Chicago is lovely in March. I'm sure they'd love to fly
here to talk to me. :-)

Joseph Marton

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Dec 17, 2008, 11:35:06 AM12/17/08
to
On Wed, 17 Dec 2008 16:26:04 +0000, mbrady wrote:

> Just an FYI for folks who had booked through Northwest - I cancelled my
> flights (non-refundable tickets), and can re-use the money spent on
> those flights for 1 year after the original flight date. There is a
> penalty of $150, which get's deducted from the credit. Better than
> loosing $600 the company had paid.

I think United has the same policy. I've never flown Southwest, but I've
heard before they actually don't charge any sort of fee to do this.

kgroneman

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Dec 17, 2008, 11:46:45 AM12/17/08
to
Hey Joseph Marton:

> I've never flown Southwest, but I've
> heard before they actually don't charge any sort of fee to do this.

That's what I like about SouthWest and will use them for my personal
travel if . They only charge you the difference in the actual ticket
costs if you have to change flights so often there is no additional
charge.

--
Kim (12/17/2008 9:38:52 AM Mountain)

mbrady

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Dec 17, 2008, 11:26:04 AM12/17/08
to

Looks like only 268 people in the Brainshare GroupWise address book, so
"ouch" is the only thing I can say about that. Looks like enrollment was
WAY down.

Just an FYI for folks who had booked through Northwest - I cancelled my
flights (non-refundable tickets), and can re-use the money spent on
those flights for 1 year after the original flight date. There is a
penalty of $150, which get's deducted from the credit. Better than
loosing $600 the company had paid.

--
mbrady
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Joseph Marton

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Dec 17, 2008, 12:08:00 PM12/17/08
to
On Wed, 17 Dec 2008 16:46:45 +0000, kgroneman wrote:

> That's what I like about SouthWest and will use them for my personal
> travel if . They only charge you the difference in the actual ticket
> costs if you have to change flights so often there is no additional
> charge.

If they flew out of O'Hare I'd fly 'em. I'm just not a fan of Midway.

KittyNoLegs

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Dec 17, 2008, 12:22:05 PM12/17/08
to
In article <rs92l.9957$wo4....@kovat.provo.novell.com>,
kgro...@novell.com says...

> Hey brunold:
>
> > how long do you think it will take to provide us
> > with such a training ? And then for all the different products or do
> > we start with Groupwise and then ZCM and so on ?
>
> Do you REALLY expect me to have an answer for that right now?
>
> > Brainshare was a very important one to show them what the Novell
> > products can do. So if you cut them of from that information you make
> > their life much harder then before and I currently do not see any
> > other way to get the knowledge so concentrated in such a short time.
>
> I understand that and I'm sure the BrainShare team does too. That's
> why they will be really focused on coming up with some alternatives for
> you folks as fast as they can.
>
> > Where can I ask those questions anymore ?
>
> Give me some suggestions and I'll guarantee I take it to the BS team
> for their consideration. I know they are looking for ideas from YOU
> folks.
>


that's a good point Kim, thanks for reminding us. I'll fire up the old
noggin and see what i can come up with.

Always good to be reminded that constructive criticism is better than
just criticism.

Thanks!

Tommy Mikkelsen

unread,
Dec 17, 2008, 12:38:39 PM12/17/08
to
Patrick Farrell wrote:

> I'll miss the gathering at the Shilo Bar...


Yep....best part of BrainShare ;-)

When that's said, I beleave this is good, cuz this would make local
events much stronger, and as such, help getting the msg. out.

And yes, I know....Nothing compares to BrainShare, but if local events
are getting stronger, then the chance of new folks grapping Novell SW
is bigger, IMHO

Joseph Marton

unread,
Dec 17, 2008, 12:42:06 PM12/17/08
to
On Wed, 17 Dec 2008 17:38:39 +0000, Tommy Mikkelsen wrote:

> And yes, I know....Nothing compares to BrainShare, but if local events
> are getting stronger, then the chance of new folks grapping Novell SW is
> bigger, IMHO

I wish we had some local events here in Chicago! I know there are some
Chicago ngwlisters... maybe I can round them up and we can start a Windy
City chapter of NUI.

you...@hotmail.com

unread,
Dec 17, 2008, 12:48:39 PM12/17/08
to
I'll second that, about the local events. Maybe that could be made more of
a priority now. For the last few years, we haven't been able to find much,
if any, *current* in-state Novell training, and that has seriously hampered
our adoption of new Novell products/releases.

"Tommy Mikkelsen" <t...@NoSpAmitq.dk> wrote in message
news:zOa2l.10032$wo4....@kovat.provo.novell.com...

Jim Henderson

unread,
Dec 17, 2008, 2:09:14 PM12/17/08
to
On Wed, 17 Dec 2008 17:38:39 +0000, Tommy Mikkelsen wrote:

> And yes, I know....Nothing compares to BrainShare, but if local events
> are getting stronger, then the chance of new folks grapping Novell SW is
> bigger, IMHO

As I've thought about this myself, that thought occurred to me - getting
"local" can help extend the reach and visibility, and that's not a bad
thing if done correctly.

Jim

--
Jim Henderson, CNA6, CDE, CNI, LPIC-1, CLA10, CLP10
Novell Training Services

Jim Henderson

unread,
Dec 17, 2008, 2:14:22 PM12/17/08
to
On Wed, 17 Dec 2008 17:48:39 +0000, youngec wrote:

> I'll second that, about the local events. Maybe that could be made more
> of a priority now. For the last few years, we haven't been able to find
> much, if any, *current* in-state Novell training, and that has seriously
> hampered our adoption of new Novell products/releases.

Where abouts are you located?

One of the big things we've been working on (in addition to ATT Online
events) is our On Demand training initiative - it's not quite out there
yet, but what I've seen of it so far has looked good. There's been a lot
of thought put into it (and a lot of work!) and I think this will also
help you with training needs.

One of the great things they've done is put together some end-user
training for a couple of our products. That'll be the first time we've
developed training for end-user materials in-house.

you...@hotmail.com

unread,
Dec 17, 2008, 2:48:56 PM12/17/08
to
Wisconsin. The closest training for most of the OES courses I've seen over
the last few years has been in Illinois. Furthermore, a year ago, even
Illinois wasn't an option for some of the more advanced courses. There used
to be Novell training options in-state, but it seems those facilities have
disappeared or dropped Novell as an education partner.

Is this on-demand training the sort of thing where you call Novell and ask
them to come in and do training at your site? If so, we tried that almost
exactly one year ago now. I explained the situation of no local training
options. Then they (Jessica Wilde) said "yes" they can do custom training
and cc'd someone (Giselle Armour) who was supposed to be able to assist with
our needs. Then, time went on, and... nothing. It seemed awfully familiar.
By that I mean: our "premium support" incidents have often resulted in
similar deafening silence and lack of response. Maybe we're on some sort of
customer blacklist or something. Then again, we're not a 10,000+ customer,
so I don't think we matter much.

"Jim Henderson" <Jim.He...@SysOps.NSC> wrote in message
news:icc2l.10099$wo4....@kovat.provo.novell.com...

9597711

unread,
Dec 17, 2008, 2:56:03 PM12/17/08
to

Patrick A. Hasenjager;1702409 Wrote:
> THAT SUCKS!!!!!

IT REALLY SUCKS !
Im from the netherlands and we paid all our plane tickets already !!
I understand the underlying reason but still .... no bs2009 hurts.


--
9597711
------------------------------------------------------------------------
9597711's Profile: http://forums.novell.com/member.php?userid=25701

Joseph Marton

unread,
Dec 17, 2008, 3:04:31 PM12/17/08
to
On Wed, 17 Dec 2008 19:48:56 +0000, youngec wrote:

> Is this on-demand training the sort of thing where you call Novell and
> ask them to come in and do training at your site?

No, on-demand training is where you log into a Novell website and take a
course online whenever you want instead of only taking it when it's
offered. Sorta like on-demand movies with your cable provider vs
traditional PPV.

lcurrie

unread,
Dec 17, 2008, 3:16:03 PM12/17/08
to

I don't think the admission price was the problem. Getting the okay
from your boss to make an out-of-state conference trip was a big
problem. Many companies are invoking this policy just in the last
couple of months that prohibits out-of-state travel.

This policy then impacted the number of anticipated attendees to the
conference. I'm sure it was a hard decision to make. And I understand
why so many are upset, since Brainshare is an awesome conference.

The employee would probably then have to use vacation and pay the
travel expenses out of pocket. Purchasing may kick the payment out for
the conference since it is an out-of-state event.

I think this is just another example of the domino effect when the
economy turns bad. And they are saying it will be bad for the next 16
months.

I don't think Novell is alone on canceling their big trade show of the
year. Apple is doing the same. I've read somewhere that another major
computer company is also doing the same.

Lin

mbrady;1702543 Wrote:
> Monday morning quarterbacking here, but one has to wonder if a lower

> admission price would have been the key to higher attendance. If
> Brainshare attracts 5,000 paying attendees, at an admission price of
> $1400, that's $7,000,000 just in attendance fees. Add in the booth and
> sponsorship fees, and it's quite a bit more. Does it really cost over a
> million dollars a day to put on Brainshare?


--
lcurrie
------------------------------------------------------------------------
lcurrie's Profile: http://forums.novell.com/member.php?userid=4373

lcurrie

unread,
Dec 17, 2008, 3:16:03 PM12/17/08
to

What about webinars for the Brainshare sessions?

Some way to push the information over the Internet.

Linda

kgroneman

unread,
Dec 17, 2008, 3:35:10 PM12/17/08
to
Hey brunold:

> I had to do this since Brainshare in Europe was dropped and the only
> one was in SLC.

Did it work out for you?

--
Kim (12/17/2008 1:34:56 PM Mountain)

kgroneman

unread,
Dec 17, 2008, 3:37:59 PM12/17/08
to
Hey 9597711:

> Im from the netherlands and we paid all our plane tickets already !!

Non refundable? I don't know if anything can be done, but you can
contact the BrainShare team at
http://www.novell.com/brainshare/contactus.html and ask them. Good
luck.

--
Kim (12/17/2008 1:37:07 PM Mountain)

brunold

unread,
Dec 17, 2008, 3:26:04 PM12/17/08
to

Lin,

> The employee would probably then have to use vacation and pay the travel
> expenses out of pocket.

I had to do this since Brainshare in Europe was dropped and the only
one was in SLC.

Rainer


--
brunold
------------------------------------------------------------------------
brunold's Profile: http://forums.novell.com/member.php?userid=562

dburek

unread,
Dec 17, 2008, 3:36:06 PM12/17/08
to

dzanre;1702622 Wrote:
> kgroneman wrote:
>
> > That's the logical assumption but it's just an assumption from where
> I
> > sit.
>
> If they are being told "NO TRAVEL", then yes. However, a
> Sunday-Tuesday
> conference costs a LOT less than a Sunday -Friday conference - not only
> in
> fees, hotel and such, but in man time too
>
> --
> Danita
> Time to upgrade to GW8!
> 'GroupWise 8 Upgrade Guide' (http://www.caledonia.net/gw8upg.html)

Also, travel costs to Las Vegas in general are FAR less than going to
SLC. Flight was less expensive, Hotel way less expensive, food may be a
wash, not sure yet, and event cost was WAY less as well.


--
dburek
------------------------------------------------------------------------
dburek's Profile: http://forums.novell.com/member.php?userid=38823

brunold

unread,
Dec 17, 2008, 3:46:04 PM12/17/08
to

Kim,

> Did it work out for you?


Yes, I did it three times. I got the conference pass from Novell but
for the rest I had to pay myself. And it was that money worth. This
would have been the first year I had not to pay on my own :=))

And this year I wanted to win a Geek my SLED ....

Jim Henderson

unread,
Dec 17, 2008, 4:06:13 PM12/17/08
to
On Wed, 17 Dec 2008 20:04:31 +0000, Joseph Marton wrote:

> On Wed, 17 Dec 2008 19:48:56 +0000, youngec wrote:
>
>> Is this on-demand training the sort of thing where you call Novell and
>> ask them to come in and do training at your site?
>
> No, on-demand training is where you log into a Novell website and take a
> course online whenever you want instead of only taking it when it's
> offered. Sorta like on-demand movies with your cable provider vs
> traditional PPV.

The big difference being that there are hands-on labs in our On Demand
offerings. :-)

Jim Henderson

unread,
Dec 17, 2008, 4:05:47 PM12/17/08
to
On Wed, 17 Dec 2008 19:48:56 +0000, youngec wrote:

> Wisconsin. The closest training for most of the OES courses I've seen
> over the last few years has been in Illinois.

CertFirst is a training partner in the Chicago area and I know they've
run a few OES classes over the past few months. Depending on where you
are in Wisconsin, you might also find classes in Minnesota if that's
closer for you. There are a couple of training partners in the
Minneapolis area (my old stomping ground), and if you let them know of
your interest, that might help get classes there.

If you know of a local training center that isn't a Novell Training
partner, encourage them to become one. Is there a local NUI chapter in
your area? That also might help with networking to get a local training
center going.

I also know an independent CNI based in Wisconsin, he might be able to
teach direct if that's something you're interested in. Al's a good
instructor, but I don't know if he's up on OES2 yet or not.

> Furthermore, a year ago,
> even Illinois wasn't an option for some of the more advanced courses.
> There used to be Novell training options in-state, but it seems those
> facilities have disappeared or dropped Novell as an education partner.

If you can e-mail me names of those facilities if they're still around, I
can talk to our training partner team and see if we can recruit them back
into the program. I know they're looking at adding partners, and that
does involve us going to the prospective partners as well as the partners
coming to us to sign up.

> Is this on-demand training the sort of thing where you call Novell and
> ask them to come in and do training at your site?

No; it's an eLearning solution that utilizes (among other things)
Moodle. It's being utilized internally and with some partners now,
customer access to it is coming within the next few months. It's an "at
your own pace" learning with hands-on labs.

> If so, we tried that
> almost exactly one year ago now. I explained the situation of no local
> training options. Then they (Jessica Wilde) said "yes" they can do
> custom training and cc'd someone (Giselle Armour) who was supposed to be
> able to assist with our needs. Then, time went on, and... nothing.

That's bizzare, I know both Jessica and Giselle (both are on the team I'm
on now, in fact) - if you e-mail me the information I can find out what
happened and if you like get it back on track.

> It
> seemed awfully familiar. By that I mean: our "premium support" incidents
> have often resulted in similar deafening silence and lack of response.
> Maybe we're on some sort of customer blacklist or something. Then
> again, we're not a 10,000+ customer, so I don't think we matter much.

You matter to me, as a Novell employee. I like getting paid. I like
having happy customers, and it drives me crazy when I hear of customers
who aren't being contacted (I used to be a customer myself as well, so I
know what that can be like). Drop me an e-mail at jhenderson at
youknowwhere and I'll do what I can to help you out. I may be
responsible for testing programs, but I know the right people to get you
what you need.

KittyNoLegs

unread,
Dec 17, 2008, 4:17:43 PM12/17/08
to
In article <dburek...@no-mx.forums.novell.com>, dburek@no-
mx.forums.novell.com says...

That is true.

Tickets and hotels in SLC were way more expensive for me (plus I have a
timeshare in Las Vegas I could use on the cheap).

Joseph Marton

unread,
Dec 17, 2008, 4:36:55 PM12/17/08
to
On Wed, 17 Dec 2008 21:06:13 +0000, Jim Henderson wrote:

> The big difference being that there are hands-on labs in our On Demand
> offerings. :-)

Somewhere there's a joke here with hands-on and on-demand services from
cable companies. I just know it...

Tommy Mikkelsen

unread,
Dec 17, 2008, 5:02:10 PM12/17/08
to
And will help people, that can't afford to go to BS....

That said, I don't expect the whole BS to wrap up in a tent, and travel
from statte to state, country to country, but maybe some centralized
events, where the Novell Dev. precence is big....

Bad thing about this though is, that they thenspend less time on coding
;-)

Rick Bousquet

unread,
Dec 17, 2008, 5:38:25 PM12/17/08
to
Joseph Marton wrote:

> On Wed, 17 Dec 2008 17:38:39 +0000, Tommy Mikkelsen wrote:
>
>> And yes, I know....Nothing compares to BrainShare, but if local events
>> are getting stronger, then the chance of new folks grapping Novell SW is
>> bigger, IMHO
>
> I wish we had some local events here in Chicago! I know there are some
> Chicago ngwlisters... maybe I can round them up and we can start a Windy
> City chapter of NUI.
>
>
>

I would be interested in that. Chicago has been dead here for a few years. I
have not even seen anything in a longtime at the Novell offices in Rolling
Meadows.

Jim Henderson

unread,
Dec 17, 2008, 5:58:09 PM12/17/08
to
On Wed, 17 Dec 2008 21:36:55 +0000, Joseph Marton wrote:

> On Wed, 17 Dec 2008 21:06:13 +0000, Jim Henderson wrote:
>
>> The big difference being that there are hands-on labs in our On Demand
>> offerings. :-)
>
> Somewhere there's a joke here with hands-on and on-demand services from
> cable companies. I just know it...

Oh, I'm sure there is, and someone's bound to figure it out. :-)

Jim Henderson

unread,
Dec 17, 2008, 5:59:22 PM12/17/08
to

Yeah, we'll have to see what the team comes up with. Knowing Mike and
his team, I know they'll do something impressive. I've got a lot of
confidence in his team - I've known Mike for many, many years, and he's a
very creative guy and he is very open to suggestions.

Joseph Marton

unread,
Dec 17, 2008, 6:02:44 PM12/17/08
to
Rick Bousquet wrote:

> I would be interested in that. Chicago has been dead here for a few years. I
> have not even seen anything in a longtime at the Novell offices in Rolling
> Meadows.

Ok, I'll put you down as one interested person. Just gotta find a few
more. :-)

Barry Schnur

unread,
Dec 17, 2008, 6:17:25 PM12/17/08
to

I figure its all my fault, for the first time in 15 years, I was not
going to be attending Brainshare -- so they cancelled it!

--
Barry Schnur
Former Novell Support Connection Volunteer Sysop

DZanre

unread,
Dec 17, 2008, 6:21:37 PM12/17/08
to
Barry Schnur wrote:

> I figure its all my fault, for the first time in 15 years, I was not going
> to be attending Brainshare -- so they cancelled it!

Good point - everyone, please blame BARRY :)

--
Danita
Time to upgrade to GW8!

http://www.caledonia.net/gw8upg.html

mfaris01

unread,
Dec 17, 2008, 6:16:02 PM12/17/08
to

I got one this morning, for being a Session Presenter.


--
Michael Faris
Never be afraid to try something new. Remember, amateurs built the ark.
Professionals built the Titanic.
------------------------------------------------------------------------
mfaris01's Profile: http://forums.novell.com/member.php?userid=537

jtreadwell

unread,
Dec 17, 2008, 6:36:02 PM12/17/08
to

For those of us in Education, Brainshare was a pipe dream, unless we got
a free pass and were willing to pay for the flight and hotel ourselves.
Online, and road show type events would make it much easier for us to
get mroe interaction with the products and people.

Just try not to include so much sales pitch in some of them. The Best
of BrainShare event here was great, but I felt like most of it was
partners trying to sell their services rather than getting to learn more
about the products. (although I did get in a few good questions to one
of the speakers during a fire alarm)


--
jtreadwell
------------------------------------------------------------------------
jtreadwell's Profile: http://forums.novell.com/member.php?userid=536

Tommy Mikkelsen

unread,
Dec 17, 2008, 6:53:42 PM12/17/08
to
Second that ;-)

Uwe Buckesfeld

unread,
Dec 18, 2008, 12:16:25 AM12/18/08
to
On Wed, 17 Dec 2008 23:21:37 GMT
DZanre <dza...@no-mx.forums.novell.com> wrote:

> Good point - everyone, please blame BARRY :)

Spread the truth; blog about it! :-)

Uwe

Patrick Farrell

unread,
Dec 18, 2008, 12:52:48 AM12/18/08
to
Joseph Marton wrote:
> Rick Bousquet wrote:
>
>> I would be interested in that. Chicago has been dead here for a few
>> years. I
>> have not even seen anything in a longtime at the Novell offices in
>> Rolling
>> Meadows.
>
> Ok, I'll put you down as one interested person. Just gotta find a few
> more. :-)
>

<Raises hand!>

Joseph Marton

unread,
Dec 18, 2008, 6:13:47 AM12/18/08
to
Patrick Farrell wrote:

>> Ok, I'll put you down as one interested person. Just gotta find a few
>> more. :-)
>>
>
> <Raises hand!>

You guys keep this up and I'll have to actually be serious. :-)

Well, that's not what I mean. I *am* serious in that if there were a
Windy City NUI chapter I'd definitely be interested in attending. Just
not so sure I can take on the duties of actually forming such a beast.

Patrick, you wanna start one up? I'll help...

kgroneman

unread,
Dec 18, 2008, 8:16:10 AM12/18/08
to
Hey DZanre:

> Good point - everyone, please blame BARRY

Bad, Bad Barry.

--
Kim (12/18/2008 6:15:46 AM Mountain)

KittyNoLegs

unread,
Dec 18, 2008, 9:41:13 AM12/18/08
to
In article <jtreadwe...@no-mx.forums.novell.com>, jtreadwell@no-
mx.forums.novell.com says...

Your best of brainshare was better than ours was.

Ours was like 5 little card tables of "vendors" and I think 4 rooms at a
Marriott with about 1/25 of the sessions that were at Brainshare (I
actually went to both for some strange reason)

Patrick Farrell

unread,
Dec 18, 2008, 9:41:33 AM12/18/08
to
I'll have to explain to my wife how I'll work that in between cubmaster
and soccer coach. I'm not technically in Chicago. I'm in Naperville,
but it's close enough.. Providing there's no traffic, rain, snow, solar
eclipses, otherwise I'm very far in travel time :)

Simon Flood

unread,
Dec 18, 2008, 9:49:01 AM12/18/08
to
On 17/12/2008 23:36, jtreadwell wrote:

> For those of us in Education, Brainshare was a pipe dream, unless we got
> a free pass and were willing to pay for the flight and hotel ourselves.
> Online, and road show type events would make it much easier for us to
> get mroe interaction with the products and people.

If you're in Education then please look into joining TTP (see signature).

With the cancellation of BrainShare you may find some things of interest.

Hope this helps.
--
Simon

------------------------------------------------------------------------
Do you work with Novell technologies within an academic environment?
Your campus may benefit from joining the Novell Technology Transfer
Partners (TTP) organisation. See www.novell.com/ttp for more info.
------------------------------------------------------------------------

Rick Bousquet

unread,
Dec 18, 2008, 10:09:40 AM12/18/08
to
Patrick Farrell wrote:

Hey I am all the way out in Dekalb area. I hope these would not be held in
the loop. I hate going to the loop. Novell use to allow user groups at the
Rolling Meadows office. Don't know if they still do. Of course that office
use to be much larger.


Rick Bousquet

unread,
Dec 18, 2008, 10:07:13 AM12/18/08
to
Simon Flood wrote:

> On 17/12/2008 23:36, jtreadwell wrote:
>
>> For those of us in Education, Brainshare was a pipe dream, unless we got
>> a free pass and were willing to pay for the flight and hotel ourselves.
>> Online, and road show type events would make it much easier for us to
>> get mroe interaction with the products and people.
>
> If you're in Education then please look into joining TTP (see signature).
>
> With the cancellation of BrainShare you may find some things of interest.
>
> Hope this helps.

Simon can only education institutions join? I am an integrator and only deal
with K12 environment.

Thanks

Joseph Marton

unread,
Dec 18, 2008, 10:06:16 AM12/18/08
to
On Thu, 18 Dec 2008 14:41:33 +0000, Patrick Farrell wrote:

> I'll have to explain to my wife how I'll work that in between cubmaster
> and soccer coach. I'm not technically in Chicago. I'm in Naperville,
> but it's close enough.. Providing there's no traffic, rain, snow, solar
> eclipses, otherwise I'm very far in travel time :)

Sounds like you have plenty of free time! :-) Besides, we'll call it the
Greater Chicago chapter so count Naperville in! I used to live in Lisle,
so I know just how that commute is.

Joseph Marton

unread,
Dec 18, 2008, 10:07:06 AM12/18/08
to
On Thu, 18 Dec 2008 14:49:01 +0000, Simon Flood wrote:

> If you're in Education then please look into joining TTP (see
> signature).

Does it count if you're going back to school, and your college happens to
use GroupWise? :-)

Simon Flood

unread,
Dec 18, 2008, 10:17:04 AM12/18/08
to
On 18/12/2008 15:07, Rick Bousquet wrote:

> Simon can only education institutions join? I am an integrator and only deal
> with K12 environment.

Contact me offline (you have my address) and I'll forward it to Peter
Atkins who is the TTP coordinator.

Patrick Farrell

unread,
Dec 18, 2008, 11:46:28 AM12/18/08
to

We should hold them in Naperville. I keep hearing all these radio
commercials about what a great place it is :D

I'll volunteer my house until we get past a certain number of people :P

DZanre

unread,
Dec 18, 2008, 12:02:57 PM12/18/08
to
Patrick Farrell wrote:

> I'll volunteer my house until we get past a certain number of people :P

I didn't know you live in Nashville! I'll be in Tennessee come Sunday!

Patrick Farrell

unread,
Dec 18, 2008, 12:23:59 PM12/18/08
to
DZanre wrote:
> Patrick Farrell wrote:
>
>> I'll volunteer my house until we get past a certain number of people :P
>
> I didn't know you live in Nashville! I'll be in Tennessee come Sunday!
>

Naperville, not Nashville :) I'm between 30 min and 2.5 hours due west
of Chicago depending on Traffic/Weather/Time of day. Nashville is about
8 hours from me :)

DZanre

unread,
Dec 18, 2008, 12:31:05 PM12/18/08
to
Patrick Farrell wrote:

> Naperville, not Nashville :)

See how my brain just managed to "fix that" for you <g>

Tommy Mikkelsen

unread,
Dec 18, 2008, 12:48:45 PM12/18/08
to
Simon Flood wrote:

> If you're in Education

I'm here to learn, does that count ?

Tommy Mikkelsen

unread,
Dec 18, 2008, 12:47:11 PM12/18/08
to
Patrick Farrell wrote:

> I'll have to explain to my wife

That statement, and the subject of the thread, made me think.....

I'm not going to tell the vife, but instead spend one week at a bar.

Patrick Farrell

unread,
Dec 18, 2008, 1:20:34 PM12/18/08
to
DZanre wrote:
> Patrick Farrell wrote:
>
>> Naperville, not Nashville :)
>
> See how my brain just managed to "fix that" for you <g>
>

It's your subconscious desire to come see me :)

Patrick Farrell

unread,
Dec 18, 2008, 1:21:41 PM12/18/08
to

I can't pull that off because I don't drink alcohol :P Never acquired
the taste.. I'd rather have a pepsi.

Patrick Farrell

unread,
Dec 18, 2008, 3:08:38 PM12/18/08
to
Patrick A. Hasenjager wrote:
> THAT SUCKS!!!!!

I think Novell should bring back the Training Cruises....

Barry Schnur

unread,
Dec 18, 2008, 4:14:29 PM12/18/08
to
> Bad, Bad Barry.
>
I mean, who have thunk it -- Peter Kuo doesn't attend Brainshare, life
goes on. Dave Kearns doesn't attend Brainshare, no big deal, but when I
am not planning to attend, bingo, no Brainshare. Just sayin


--
Barry Schnur
Former Novell Support Connection Volunteer Sysop

Tommy Mikkelsen

unread,
Dec 18, 2008, 4:41:11 PM12/18/08
to
Patrick Farrell wrote:

> I'd rather have a pepsi

Huh....One can drink that stuff ?

Joseph Marton

unread,
Dec 18, 2008, 4:57:46 PM12/18/08
to
On Thu, 18 Dec 2008 21:41:11 +0000, Tommy Mikkelsen wrote:

>> I'd rather have a pepsi
>
> Huh....One can drink that stuff ?

Depends on what you put in it. :-)

Patrick Farrell

unread,
Dec 18, 2008, 5:38:47 PM12/18/08
to
Joseph Marton wrote:
> On Thu, 18 Dec 2008 21:41:11 +0000, Tommy Mikkelsen wrote:
>
>>> I'd rather have a pepsi
>> Huh....One can drink that stuff ?
>
> Depends on what you put in it. :-)
>
>
>
I suppose you could do it the ancient roman way as they did with wine at
some parties, but I suspect that might burn a little...

Tommy Mikkelsen

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Dec 18, 2008, 6:27:04 PM12/18/08
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Bacardi ;-)

--
Tommy Mikkelsen

Joseph Marton

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Dec 18, 2008, 10:59:01 PM12/18/08
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Tommy Mikkelsen wrote:

> Bacardi ;-)

Gonna sip Bacardi like it's your birthday?

Simon Flood

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Dec 19, 2008, 5:43:52 AM12/19/08
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On 18/12/2008 17:47, Tommy Mikkelsen wrote:

> vife

Have you just acquired a German accent?

DZanre

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Dec 19, 2008, 10:37:57 AM12/19/08
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Simon Flood wrote:

> Have you just acquired a German accent?

Worse - Danish <g>

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